Administrative Medical Assistant; Client Services - Remote at - Healthcare Webster, TX

Administrative Medical Assistant (Client Services) - Remote job at Get It - Healthcare. Webster, TX.

Are you a compassionate and detail-oriented individual with a passion for providing exceptional client support in a medical setting? If so, we're looking for you! We're seeking a dedicated Administrative Medical Assistant (Client Services Representative) to join our dynamic team and play a vital role in ensuring our clients receive top-notch service.

• Client Support and Training:
  Providing comprehensive training and support to clients on specimen collection procedures, compliance requirements, ordering processes, and account reviews.
• Communication and Coordination:
  Collaborating with various internal departments to ensure seamless service delivery and address client inquiries efficiently.
• Administrative Excellence:
  Handling administrative tasks such as processing forms, updating databases, managing patient information, and maintaining an organized and compliant office environment.
• Compliance and Accuracy:
  Ensuring all activities comply with relevant regulations and maintaining meticulous attention to detail when reviewing documentation and resolving discrepancies.
• Specimen Handling Support:
  Supporting pre‑analytical and accessioning processes by reviewing specimen information for accuracy and completeness.
• Laboratory Information System (LIS) Management:
  Utilizing the LIS to review and process information as needed.
• Supply Management:
  Facilitating the ordering of supplies and ensuring timely and accurate processing of requests.
• Onboarding Support:
  Assisting with the onboarding of new marketing partners, ensuring alignment with test requirements and compliance standards.
• Customer Inquiry Resolution:
  Answering phones, emails, and addressing customer inquiries promptly and professionally.
• Quality Assurance:
  Reviewing clinical data for accuracy, auditing, and contacting appropriate parties as needed.

• Medical Assistant
  
  Experience:
  
  Your background as a medical assistant enables you to quickly grasp medical terminology and understand the needs of both clients and remote laboratory collectors.
• Excellent Communication
  
  Skills:
  
  You excel at communicating effectively with clients, colleagues, and external partners, both verbally and in writing.
• Strong Computer Proficiency:
  You're proficient in Microsoft Office Suite and possess excellent general computer skills.
• Attention to Detail:
  You have a keen eye for detail and are committed to accuracy in all aspects of your work.
• Customer Service Focus:
  You're passionate about providing exceptional client service and building strong relationships.
• Organizational
  
  Skills:
  
  You're highly organized and able to manage multiple tasks and priorities effectively.
• Knowledge of Specimen Collection and Medical Necessity:
  You have a solid understanding of specimen collection procedures and medical necessity requirements.
• Compliance Awareness:
  You understand the importance of adhering to regulatory requirements and accrediting agency standards.

• A competitive salary that recognizes and rewards your contributions.
• Comprehensive benefits package, including Medical, Dental, Vision, Life Insurance, and Paid Time Off.
• A supportive and forward‑thinking work environment that fosters growth and development.
• The opportunity to make a meaningful impact on the lives of our clients.

Join Our Team! If you're passionate about excellence, integrity, and providing exceptional client service, we encourage you to apply! This is a fantastic opportunity to take the next step in your career and join a team that values your contributions.

Employment Type:

Full‑Time

Salary: $14.00–$18.00 Per Hour