Patient Pathway Coordinator

Job Summary

Sherwood Forest Hospitals NHS Foundation Trust is delighted to offer an exciting opportunity for a Patient Pathway Coordinator to join a passionate, professional, and dedicated team at the heart of the NHS. This role offers a unique chance to make a meaningful difference by supporting patients through their healthcare journey and contributing to the delivery of outstanding NHS care.

Working in a fast-paced and dynamic environment, you will be part of a supportive and inclusive team where collaboration, compassion, and respect are central to everything we do. The role is challenging but highly rewarding, offering daily opportunities to positively impact patient experiences and outcomes.

You will receive a comprehensive training programme delivered by experienced colleagues, equipping you with the skills, knowledge, and confidence needed to succeed. As an NHS organisation, we are committed to investing in our people. We actively support your development through regular one-to-one meetings, an annual appraisal, and access to a wide range of learning and development opportunities.

At Sherwood Forest Hospitals, you will be joining a respected NHS organisation that values its staff and recognises the important role they play in delivering high-quality patient care. We are committed to supporting your wellbeing and professional development, ensuring you have access to the guidance, training, and opportunities needed to grow and succeed in your role.

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other.

We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King s Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not All Of Our Roles Are Eligible For Visa Sponsorship. To Find Out Which Roles Are Eligible, Please Refer To The Shortage Occupation List Found Here:

Skilled Worker visa: eligible healthcare and education jobs -

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Date posted: 10 February 2026

Pay scheme:
Agenda for change

Band:
Band 3

Salary: £24,937 to £26,598 a year per annum pro rata

Contract:

Fixed term

Duration: 12 months

Working pattern:
Part-time

Reference number: 214-W&C-7668881

King's Mill Hospital, Mansfield Road, Sutton in Ashfield, NG17 4JL

Job responsibilities:

To understand the role in more detail, please refer to the attached job description and person specification.

Knowledge

• Essential:
  Computer literate, with experience of using a keyboard with a high level of accuracy
• Essential:
  Knowledge of healthcare administrative systems and processes
• Essential:
  Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
• Essential:
  Experience of using a full range of IT/Patient data systems
• Essential:
  Confidentiality and Data Protection
• Essential:
  Health and Safety
• Essential:
  Equality and diversity

Desirable

• Desirable:
  Sound office clerical background providing knowledge of relevant procedures
• Desirable:
  Experience of using a full range of IT/Patient data systems - As applicable to speciality
• Desirable:
  Knowledge of NHS or service provider in general

Qualifications

• Essential:
  Good general education with GCSE English at grade C or above or equivalent qualification / experience

Desirable

• Desirable:
  Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
• Desirable: NVQ in Customer Care
• Desirable:
  Formal keyboard/typing qualification
• Desirable:
  Institute of Health Records & Information Management Diploma (IHRIM)

Further Training

• Essential:
  On the job training

Desirable

• Desirable:
  Experience of managing health & safety issues
• Desirable:
  Supervisory training

Experience

• Essential:
  Customer care

Desirable

• Desirable:
  Customer care experience
• Desirable:
  Experience of supervising staff
• Desirable: NHS knowledge and qualification equivalences if necessary

Contractual

• Essential:
  Regular attendance and willingness to work flexible hours as necessary

Other

• Essential:
  Regular attendance and…