Coding Representative - Professional Coding Division; PCD - Patient Financial Services

University of Iowa Health Care’s department of Professional Coding Division is seeking a Coding Representative to assign ICD-10-CM codes and CPT codes for professional facility outpatient services and professional hospital inpatient services.

As a Medical Coder, you will support a culture of Service Excellence by delivering high quality customer service in a fast‑paced environment and maintaining composure in difficult situations. You must have the skills to provide accurate and comprehensive information (written and orally) to clinic personnel, physicians and other qualified health care practitioners, administration, and co‑workers in a professional manner. You must demonstrate compassion, empathy, and respect for patient rights and confidentiality.

This position is eligible to participate in remote work. Training will be held either on‑site or via hybrid (Onsite/Virtual) at the HSSB building, duration determined by the supervisor. Remote eligibility will be evaluated upon satisfactory job training opportunity. Work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

• Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
• Excellence - We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
• Collaboration - We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork—guided by compassion—is the best way to work.
• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
• Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well‑being and success of all members of our community.
• Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.

• Review medical records to assign CPT/HCPCS and/or ICD-10-CM diagnosis and procedure codes in accordance with internal policies, coding guidelines, and regulation.
• Monitor compliance/coding standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with all applicable rules and regulations, including HIPAA.
• Communicate with physicians/other qualified health care practitioners, residents, and other staff when additional information is needed for accurate code assignment, or to resolve situations where the recommended coded service is not supported in the documentation and/or not consistent with coding and regulatory guidelines.
• Meet departmental targets regarding volume and accuracy of codes assigned.
• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
• Assist in providing and analyzing reports related to documentation issues, coding patterns, physician productivity, reimbursement trends, etc.
• Participate in internal coding and development training when needed.

Classification

Title:

Coding Representative

Department: Professional Coding Division (Patient Financial Services)

Staff Type: Professional & Scientific

Percent of Time: 100%

Pay Grade: 2B

Monday – Friday between the hours of 5:30 a.m.

- 5:00 p.m.

• Onsite – The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies.
• Hybrid – While working onsite, the department will provide a workstation with 3 monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee must provide 2 monitors, keyboard, and mouse, and meet internet speed requirements (minimum 30 mb download and 10 mb…