Behavioral Health Care Manager; MA

Riverside, United States | Posted on 02/25/2026

Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services.

The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being.

With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve.

Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all.

As a Licensed Behavioral Health Care Manager (BHCM) at Heritage Health Network, you will play a critical role in addressing the behavioral health needs of our members through the Enhanced Care Management (ECM) program. This role focuses on delivering culturally sensitive and empathetic care while managing behavioral health services, coordinating with interdisciplinary teams, and ensuring the integration of behavioral health with other medical and social services.

This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.

Key Responsibilities:

Behavioral Health Assessments: Conduct comprehensive assessments to identify behavioral health/psychosocial needs and develop individualized care plans.

Leadership and Supervision: Oversee clinical operations and manage ECM team members, ensuring staff compliance with regulatory standards.

Clinical Direction: Provide strategic leadership for clinical services, guiding clinical managers and interdisciplinary care teams.

Individual and Family Care: Deliver individual, family, and group therapy sessions, as well as workshops and support groups for members and their families.

Documentation and Compliance: Maintain accurate and confidential records of all encounters in electronic health records (EHR), adhering to confidentiality standards.

Community Outreach: Engage in community outreach, providing presentations and participating in health education initiatives.

Resource Liaison: Serve as a key liaison between members, their families, and external behavioral health resources.

Care Management and Monitoring: Provide ongoing management of behavioral health conditions, including crisis intervention, counseling, and regular progress evaluations.

Qualifications:

Education: Must have a Master's degree and current licensure (LCSW, LMFT, LPCC, or Psychologist) in the state of California.

Experience: Minimum 1 year of experience providing direct behavioral health care services.

Skills: Strong interpersonal, communication, and documentation skills; ability to work effectively with diverse populations.

Knowledge: In-depth knowledge of behavioral health care practices, Medi-Cal regulations, and various behavioral health interventions (e.g., for Depression, Anxiety, Trauma, SUD).

Commitment: Deep understanding of health disparities affecting vulnerable populations and…