Senior Clinical Training Specialist Remote PA, DE, WV

Overview

Highmark Inc. seeks a Training Specialist to deliver highly complex clinical and systems training, support workforce development through ongoing workshops, update or create course materials reflecting changes in processes or systems, and manage department training to ensure efficient learning. The role ensures educational programs meet compliance, regulatory, and contractual requirements and contributes to audit review processes and educational interventions related to contractual standards of care, policies, workflows, and system functions.

• New Hire Onboarding: coordinate duties, materials, and execution for onboarding, including Human Resources orientation and line-of-business and operating platform training. Track new hires through the initial 3-month period and collaborate with Supervisors and Managers on staff progress and remediation plans. Coordinate training schedules with preceptors and Supervisors; assess and revise the program as business, regulatory, accrediting, or contractual needs evolve.
• Conduct ongoing assessment and training for current staff, based on program evaluations and identified needs. Manage annual competency programs to maintain best-practice levels of care.
• Identify audit trends/issues and develop related programs; collaborate with Supervisors and Managers throughout the year.
• Coordinate with team members to evaluate the impact of policy development on workflows and staff education.
• Act as a Subject Matter Expert in Operating Platform Development affecting clinical and non-clinical workflows, training, and documentation. Participate in system testing and regression testing to identify gaps related to mandated obligations.
• Other duties as assigned.

Required

• High School diploma/GED

Substitutions

• None

Preferred

• Bachelor's degree in Nursing
• Bachelor's degree in Social Work

Required

• 3 - 5 years in Case Management

Preferred

• 5 - 7 years in Nursing
• 5 - 7 years in Social Work

Required

• Registered Nurse

or

• Licensed Clinical Social Worker (LCSW) - Non-Specific

Preferred

• ACM Certification (Accredited Case Manager)

• Adult Learning:
  Theory and Practice
• Creativity
• Clinical Systems
• Company Presentations
• Medicaid
• Project Management
• Power Point

• None

25% - 50%

Office-Based; teaches/trains others regularly; travel regularly between sites; physical lifting up to 10 pounds; other physical requirements as applicable.

This position adheres to the code of business conduct and company policies.

Pay Range Minimum: $57,700.00

Pay Range Maximum: $

Base pay is determined by various factors including qualifications, experience, expected contributions, internal equity, and market considerations.

Highmark Health and its affiliates prohibit discrimination based on protected veteran status or disability and prohibit discrimination based on any category protected by federal, state, or local law.

For accommodation requests, please contact HR Services Online at HRServices