Manager, Epic Revenue Cycle - Business​/Information Solutions; Remote

Job Description Summary

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC’s clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following:
Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management.

Medical University Hospital Authority (MUHA)

Employee

Regular

CC005304 SYS - IS Revenue Cycle & Epic HIM

Salary

Health-32

40

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC’s clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following:
Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management.

A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master’s preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor’s degree. A minimum of five (5) years’ direct experience delivering and supporting healthcare systems/applications.

• Strong interpersonal and leadership skills;
• Proven experience building stakeholder relations and customer service;
• Ability to research and develop a strategy to grow teams and manage applications;
• Strong communication and presentation and communication (written/verbal) skills.
• Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR)

• Experience with Epic with at least one Epic certification;
• Other related certifications to include PMP, ITIL, Six Sigma, Informatics;
• Patient engagement experience.

• Mobility & Posture – Standing:
  Continuous;
  Sitting:
  Continuous;
  Walking:
  Continuous;
  Climbing stairs:
  Infrequent;
  Working indoors:
  Continuous;
  Working outdoors (temperature extremes):
  Infrequent;
  Working from elevated areas:
  Frequent;
  Working in confined/cramped spaces:
  Frequent;
  Kneeling:
  Infrequent;
  Bending at the waist:
  Continuous;
  Twisting at the waist:
  Frequent;
  Squatting:
  Frequent;
• Manual Dexterity & Strength – Pinching operations:
  Frequent;
  Gross motor use (fingers/hands):
  Continuous;
  Firm grasping (fingers/hands):
  Continuous;
  Fine manipulation (fingers/hands):
  Continuous;
  Reaching overhead:
  Frequent;
  Reaching in all directions:
  Continuous;
  Repetitive motion (hands/wrists/elbows/shoulders):
  Continuous;
  Full use of both legs:
  Continuous;
  Balance & coordination (lower extremities):
  Frequent;
• Lifting & Force Requirements – Lift/carry 50 lbs. unassisted:
  Infrequent;
  Lift/lower 50 lbs. from floor to 36”:
  Infrequent;
  Lift up to 25 lbs. overhead:
  Infrequent;
  Exert up to 50 lbs. of force:
  Frequent;
  Examples:
  Transfer 100 lb. non-ambulatory patient = 50 lbs. force;
  Push 400 lb. patient in wheelchair on carpet = 20 lbs. force;
  Push patient stretcher one-handed = 25 lbs. force
• Vision & Sensory – Maintain corrected vision 20/40 (one or both eyes):
  Continuous;
  Recognize objects (near/far):
  Continuous;
  Color discrimination:
  Continuous;
  Depth perception:
  Continuous;
  Peripheral vision:
  Continuous;
  Hearing acuity (with correction):
  Continuous;
  Tactile sensory function:
  Continuous;
  Gross motor with fine motor coordination:
  Continuous;
  Olfactory (smell)…