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Team Lead, Reimbursement Specialist

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: Navitus Health Solutions
Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Salary/Wage Range or Industry Benchmark: 20.44 - 24.33 USD Hourly USD 20.44 24.33 HOUR
Job Description & How to Apply Below

Team Lead, Reimbursement Specialist Location

US-

Company

Lumicera

About Us

Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well‑being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity.

Pay Range

USD $20.44 - $24.33 /Hr.

STAR Bonus % (At Risk Maximum)

0.00 - Ineligible

Work Schedule Description

M‑F 9:30 am‑6:00 pm CT or 10:30 am‑7:00 pm CT

Remote Work Notification

ATTENTION:
Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.

Overview

Lumicera Health Services is seeking a Reimbursement Specialist Team Lead to join our team!

Under direction from the Supervisor or Associate Manager, Specialty Pharmacy Services and pharmacists in the Specialty Pharmacy, the Reimbursement Specialist Team Lead is primarily responsible for following standard operating procedures to monitor, review and investigate claim submissions and responses. Additionally, the Reimbursement Team Lead will provide guidance and corrective action to applicable pharmacy staff. The Reimbursement Specialist Team Lead shall have knowledge of billing procedures and work to reduce discrepancies, inaccuracies, and outstanding balances.

This individual may be assigned to additional projects and responsibilities outside of regular pharmacy duties and will help to mentor and train new and existing Lumicera employees. This position may function with and assist any other area in the facility as needed.

Is this you? Find out more below!

Responsibilities
  • Responsible for ongoing monitoring of claims activity for accuracy and successful submission
  • Responsible for ensuring that patient billing information is set up appropriately in the pharmacy software
  • Responsible for understanding the nuances of copay programs, copay cards, and how that relates to Lumicera patient copay structures
  • Responds to employee/patient/client questions or complaints regarding reimbursement and/or billing
  • Works with internal teams to review and resolve claim issues
  • Responsible for managing failed claims in a timely fashion
  • Maintains accurate reference information relating to reimbursement and copay assistance
  • Assists in mentoring and training new and existing Lumicera employees to maintain the Lumicera service model
  • Other duties as assigned
Qualifications

What our team expects from you?

  • High school diploma or GED. Some college preferred
  • CPhT Preferred
  • Pharmacy technician license or pharmacy technician trainee license is strongly preferred in states requiring pharmacy technician licensure
  • Experience with pharmacy, health plan or clinical insurance claims billing, benefit assessments, billing/claims documentation, or claims auditing is preferred
  • Preferred understanding of Specialty Pharmacy drugs including REMS and Limited Distribution Products best practices
  • At least 2 years’ experience and demonstration of proficiency in position at Lumicera or equivalent preferred
  • Must have schedule flexibility and be able to work overtime to support company needs

    Participate in, adhere to, and support compliance program objectives
  • The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera?

  • Top of the industry benefits for Health, Dental, and Vision insurance
  • 20 days paid time off
  • 4 weeks paid parental leave
  • 9 paid holidays
  • 401K company match of up to 5% - No vesting requirement
  • Adoption Assistance Program
  • Flexible Spending Account
  • Educational Assistance Plan and Professional Membership assistance
  • Referral Bonus Program - up to $750!

#LI-Remote

Location :
Address

Remote

Location :
Country

US

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