Telephonic Nurse Practitioner; Per Diem - Licensed in Pennsylvania - Remote

Position: Telephonic Nurse Practitioner (Per Diem) - Licensed in Pennsylvania - Remote
**$5,000 Sign On Bonus For External Candidates*
* Optum Home & Community Care, part of the United Health Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start  
** Caring. Connecting. Growing together.*
* The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays.

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities.

** Scheduling:*
* This is a Per Diem, work from home position. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays.

Availability and Coverage expectations for this role

+ Position requires a minimum commitment of 32 hours per month

+ Standard shifts: weekdays between 8am-5pm business hours

+ Holiday coverage is required by all APCs and is provided beginning at 5pm, the end of the last business day to 8am of the resumption of business hours

+ Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to 8am of the resumption of business hours

+ (1) 8-hour summer holiday (Memorial Day, Labor Day, or July 4th)

+ (1) 8-hour winter holiday (Thanksgiving, Day After Thanksgiving, Christmas, or NYD)

+ Premium pay is paid for holiday coverage

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

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* Primary Responsibilities:

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* + Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleagues

+ Available to use video platform based on clinical need

+ Working hours should be performed in a secure location as patient privacy is required

+ Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours

+ Care Delivery

+ Deliver cost-effective, quality care to members

+ Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider

+ Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations

+ Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit

+ The APC is responsible for ensuring that all quality elements are addressed and documented

+ Utilizes evidenced based practice guidelines

+ Must attend and complete all mandatory educational and My Learning training requirements

+ Care Coordination

+ Coordinate care as members transition through different levels of care and care settings

+ Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change

+ Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients' needs and wishes

+ Address and be able to have advanced care plan conversations with members and families

+ Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations

+ Program Enhancement Expected Behaviors

+ This is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staff

+ Regular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groups

+ Ability to meet shift scheduling requirements, and attendance expectations

+ Exhibit original thinking and…