Remote Healthcare Privacy Investigator - Dallas, Tx

Overview

Texas Oncology is looking for an entry-level Remote Healthcare Privacy Investigator to join our team. This position will support all Texas Oncology locations. Some travel, up to 20%, may be necessary for training and team meetings.

The Entry-Level Privacy Investigator plays a key role in supporting the local implementation and monitoring of Texas Oncology's Compliance and Privacy Program. This position is designed for early-career professionals with two (2) years of experience in a related field, offering the opportunity to develop expertise in compliance operations.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas and southeastern Oklahoma. Our mission remains to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve more breakthroughs and more victories in their fight against cancer.

Why work for us? Come join our team that leads Texas Oncology in treating more patients diagnosed with cancer in Texas. We offer a competitive benefits package, including Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability, a generous PTO program, a 401k plan with company match, a Wellness program, Tuition Reimbursement, and an Employee Assistance program with discounts on select retailers.

The Investigator works under the guidance of senior team members, manages routine investigations, assists with reporting, and coordinates departmental compliance activities. This individual maintains a high level of confidentiality with compliance and privacy matters and handles sensitive information with appropriate discretion. Responsibilities include adhering to corporate and regulated deadlines, maintaining accurate regulatory reporting, and ensuring the accuracy of housed documents for programmatic integrity and auditing purposes.

The role supports the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

• Manage investigations of level 1 privacy violations.
• Assist with collecting, analyzing, and reporting privacy-related metrics and data.
• Handle weekly reported logs, ensuring accurate documentation and timely investigation.
• Coordinate department activities to support compliance initiatives and foster effective communication among team members.
• Conduct annual OCR reporting and maintain related records in accordance with established procedures.
• Oversee the Compliance Mailbox, triage incoming concerns, and route issues to appropriate staff as needed.
• Promote understanding of compliance standards and ethical principles within the organization.
• Coordinate, triage, and process concerns received by Texas Oncology's Compliance Hotline.
• Conduct investigations into allegations of violations of Texas Oncology's Code of Conduct.
• Identify and analyze allegations, make assessments and draft reports.
• Maintain files associated with investigations and documentation in Texas Oncology's GRC solution.
• Assist Manager with data analytics and reporting of data.
• Promote understanding and awareness of the Texas Oncology Compliance & Privacy Program.

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field, or equivalent work experience.
• Or Associate's Degree + four (4) years of related work experience.
• Or High School diploma or equivalent and eight (8) years of related work experience.
• Minimum of two (2) years of experience in a healthcare-related field (compliance, privacy, or healthcare administration preferred).
• Emerging skills in managing investigations, compliance reporting, and data analysis.
• Basic knowledge of privacy regulations and compliance standards.
• Strong organizational and communication skills, with the ability to collaborate in a team environment.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Professional certification(s) applicable to job responsibilities, including CHC (preferred).
• Knowledge/Experience operating or being an administrator of an information database.
• Demonstrated experience with complaint triage, coordination,…