Patient Access Rep​/Medical Assistant- Ob​/Gyn Specialist - St. Mary's

Overview

This job performs appointment scheduling and medical assistant functions within a clinic setting. Provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider and assists in the implementation of the delivery of health care services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company s discretion.

• Provide excellent customer service to all patients, guests, and family members.
• Ensure all patient required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles and self-pay portions due.
• Perform vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.
• Prepare patient for exam, explaining any procedures before they are performed and answering the patients’ questions.
• Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
• Adapt behavior to the specific patient population, including privacy respect, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

• Education —
  
  Required:
  
  High school diploma or equivalent
• Work Experience — Preferred:
  Completion of a Medical Assistant training program
• Preferred:
  Related experience in a clinic or medical office setting
• Certifications —
  
  Required:
  
  Basic Life Support (BLS) from the American Heart Association
• Preferred:
  Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
• Knowledge
  
  Skills And Abilities
  
  (KSAs) — Must have computer skills and dexterity for data entry and retrieval of patient information; proficient with Windows-style applications and keyboard; effective verbal and written communication; ability to present information clearly to varying levels of individuals; ability to work collaboratively with other departments; ability to exercise sound judgment in handling/difficult situations.

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Notes: physical demand aligns with transfer of patients and materials in a clinic setting.)
• Duties may involve exposure to blood, body fluids and tissue.
• Work occurs in a patient care area; there may be occupational risk for exposure to hazardous medications or waste depending on duties.

Equal Opportunity Employer:
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Note:
Are you ready to make a difference? Apply today. Refer to the job description to determine whether the position is remote or on-site. Individuals who reside in and will work from certain areas may not be eligible for remote work.