Director of Patient Financial Services - Remote​/Nationwide

Director of Patient Financial Services - Remote/Nationwide

Life insurance, paid holidays, sick time, tuition assistance, 401(k)

United States, Georgia, Atlanta

Feb 03, 2026

This is a remote based position. Applicants can be located nationwide

About You

You are a person who is passionate about directing, overseeing, ensuring, and coordinating revenue cycle management operations across multiple clients. We need someone who has experience in the development of revenue cycle and facility business office policies and procedures. In the role, Director of Patient Financial Services, you will be responsible for insurance billing, follow-up, cash posting, quality and compliance activities within span of control, while ensuring compliance with Federal and State statutes and guidelines.

• Direct Client liaison, as assigned, and a multi-functional approach with Senior Director of Revenue Cycle Operations.
• Participate in the development of revenue cycle and facility business office policies and procedures.
• Serve as an internal consultant on revenue cycle management issues.
• Assist in planning and maintaining a budget.
• Oversee and ensure successful operations of revenue cycle function by implementing industry best practices and managerial competencies of revenue cycle performance.
• Direct and ensure Key Performance Indicators are tracked and analyzed for optimal and contracted revenue cycle results.
• Create programs to ensure optimal reimbursement is received.
• Oversee and provide process improvements to enhance the assigned management team.
• Develop and implement standardized revenue cycle training programs in partnership with appropriate personnel.
• Direct quality initiatives, production standards, and compliance activities related to revenue cycle functions.
• Travel is not anticipated; any travel required will be in accordance with company policies.
• Other related tasks, as assigned.

• Education — Bachelor s degree or higher preferred; equivalent experience will be accepted.
• Certifications Required — CRCR, CHRI, or role-relevant credentials.
• Experience — A minimum of 10 years of experience in commercial medical claims billing and patient accounting; 10 years of experience with and comprehension of insurance contracts and/or EOBs and other medical billing methodologies; 3–5 years of management experience in a hospital business office setting including billing, patient access, and insurance follow-up functions;
  Offshore Operations Management experience;
  Operational experience with large healthcare systems; 3+ years  experience with systems & org types:
  Medi Tech, Nex Gen, Athena; experience managing a team performing multiple functions; experience and thorough comprehension of patient financial services reporting and KPIs;
  Medicare and Medicaid billing experience;
  Central Business Office (CBO) experience; general working knowledge of medical coding best practices and proper billing procedures; ability to maintain financial records and prepare routine reports; ability to make mathematical calculations quickly and accurately; strong analytical skills and ability to communicate analysis to managers and senior leaders; PC, data entry, spreadsheets and word processing skills; strong interpersonal and team-building abilities;
  
  strong goal orientation with desire to continuously improve performance; ability to work in a self-directed manner.

You are uncommon. We are, too. We are looking for people to help us in our mission of lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients  business and make the lives of the people we work with better. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization.

We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

When you are a member of Signature Performance, you are part of a solutions-based organization where the values of passion, integrity, courage, and respect drive decision-making. We offer competitive pay and position-specific incentives, world-class training and development, resources, and events that support our award-winning culture.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

• U.S. Citizenship, naturalized citizenship, or permanent status is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Work Schedule:

Monday through Friday, 8am to 5pm CST

Compensation Range: $130,000-$150,000/annually

Position Type:
Full Time