Care Coordinator PCN

We are looking to recruit a Care Coordinator who will work as part of a multi-disciplinary team in a patient-facing role in the Central Primary Care Network. The role will be working within a great team including 4 Care Coordinators, and 1 social prescriber.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.

This role will be based working within The Central Primary Care Network.

This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Central Primary Care Network

The role will require you to attend various work locations across the Central Primary Care Network. The employment contract will state Doncaster Central PCN as your work location, this role will include some remote working.

• Help and support the multi-disciplinary team (MDT) meetings and patient case management
• Arranging Weekly Ward Rounds, supporting practices to achieve IIF targets, dealing with referrals, booking and scheduling appointments, and supporting practices with vaccinations.
• Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission
• Assist people to self-manage their health and wellbeing
• Support patients to utilise decision aids in preparation for shared decision-making conversations

Further details can be found in the attached job description.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year (pro rata for part time).

PCD are an equal opportunities employer.

To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.

To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.

• NVQ Level 3 or equivalent level of knowledge in office procedures

• Experience of working under own direction
• Experience in a patient focused environment
• Evidence of experience in wide range of administrative systems and software programmes
• Experience of supporting service improvement
• Previous experience in NHS/Primary Care/Local Authority role

• Experience of planning and organising complex meetings/agendas
• Evidence of working with IT systems
• Evidence of ability to support collation and analysis of data
• Verbal, written, and interpersonal skills
• Ability to provide and receive complex information
• Experience of using a medical software package e.g. Systm One and EMIS Web
• Proven track record of effective use of networking and influencing skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.