Medical Information Nurse Liaison ; Remote

Overview

The primary responsibility of the Medical Information Nurse Liaison I is to optimize sample submission, perform clinical case review, and provide support to internal and external clients. With a primary focus in pathology and genomic testing, this position is responsible for liaising between healthcare providers, Myriad Customer Service, and other Myriad medical teams.

• Client Support
  • Interacts with healthcare providers to provide product information, improve sample acquisition, confirm clinical information and discuss laboratory procedure.
  • Assists in the creation, editing, and review of written material for internal and external communications.
• Clinical Knowledge
  • Maintains current clinical knowledge for MGL products supported by the Medical Information Nurse Liaison team.
  • Maintains CE requirements for relevant certifications/licenses.
• Internal Support
  • Provides medical case review to ensure proper processing, appropriate test selection, and test result accuracy.
  • Provides clinical support to interdepartmental teams and projects.
  • Provides a clinical voice to support product and corporate initiatives.
• Administrative
  • Manages time and expenses.
  • Accurately documents client interactions and assesses the need for communication with other Medical Services team members and/or MSL and AE in specific geographic regions.
  • Keeps up to date on all SOP tasks and maintains a high level of understanding of internal processes and protocols.
  • Accesses and updates all relevant databases in an appropriate and effective manner.
• Leadership
  • Active member of Medical Services community through best practice sharing, participation in meetings and coaching programs.