Analyst , PFS Cash

Analyst I, PFS Cash Posting

Overview

This position is responsible for payment posting and some credit balance activities in the Patient Financial Services Department with respect to posting insurance and patient payments, posting insurance contractual and other adjustments, payment reconciliation, and resolving credit balances on patient accounts. This role interacts with internal and external customers to provide information in response to inquiries about patient balances per departmental policy.

The position participates in special projects and will assist with departmental processes. Responsibilities include ensuring consistency among coworkers and providing valuable information on job qualities and efficiencies. The role aids in training new employees and maintains working knowledge of reimbursement methodologies while upholding integrity, respect and confidentiality for patients, families and coworkers. The position adheres to the hospital s Shared Values and Service Excellence.

At Children s Mercy, we are committed to creating a welcoming workplace that reflects the community we serve and our core values of kindness, curiosity, inclusion, teamwork and integrity. We strive to make a difference in the lives of all children and support a compassionate team.

Additionally, transparency about vaccination is noted: seasonal influenza vaccine is a condition of employment for all employees. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. Immunization records may be requested. Medical or religious exemptions can be discussed with Human Resources.

• Responsible for the coordination and application of cash-related scripting, manual posting activities and resolving self-pay credit balances when identified.
• Research and resolve unidentified payments in a timely manner.
• Provide back up support needs to leadership by supporting the coordination and reconciliation of the balance processes. Ensure all payments presented are posted in a timely manner and balance to daily payment receipts. Review deposits to the general ledger and coordinate reconciliation of those payments with accounting.
• Serve as knowledgeable resource with respect to all cash posting and self-pay credit balance activities by researching and identifying opportunities for improved processes, system issues, resolution of issues and answering questions. Respond to both verbal and written requests for information and manual refunds from third party payors and other internal and external clients.
• Attends, leads and/or scribes in huddles, staff meetings and CMH hospital education requirements. Demonstrates service and success in teamwork with consistent high productivity and quality.

• Associate s Degree or 3-5 years experience payment posting and electronic remittance advice file experience. Insurance biller or collections background. Self-pay credit balance experience. Medical terminology and ability to read explanation of benefits.
• Or HS diploma or equivalent and 5-7 years experience may be accepted in lieu of an Associate s degree

The benefits plans at Children s Mercy are designed to meet the changing needs of our employees and their families. Learn more about Children s Mercy benefits.

The pay range for this job begins at $20.66/hr, with offers determined based on education and experience.

This position is entirely remote or work-from-home. The hired individual must live in the Kansas City metro area and may attend on-site meetings as scheduled.

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Children s Mercy hires individuals based on job skills and ability to maintain professional relationships. A personal interview, education and training, references, and a criminal background investigation are factors in selection. The hospital does not discriminate based on race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire.

Children s Mercy is smoke and tobacco free. We are committed to a diverse workforce and encourage applications from people of all backgrounds.

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