Patient Care Coordinator

At Community Physicians, we are a dedicated, multi-specialty medical group focused on providing exceptional, relationship-based care to older adults in skilled nursing and post-acute settings. Our mission is to improve health outcomes, enhance care transitions, and preserve the dignity of every patient we serve.

Why You Should Join Us?

1. Purpose-Driven Work:
You will play a vital role in caring for medically complex older adults during their most vulnerable health transitions. Your expertise will directly impact patient outcomes, reduce hospital readmissions, and improve quality of life.

2. Collaborative and Supportive Environment:
We believe in the power of partnership. You’ll work closely with facility staff, families, and interdisciplinary teams to ensure seamless, compassionate, and coordinated care.

3. Clinical Excellence and Innovation:
We prioritize evidence-based practices and continuity of care, bringing clinical excellence to every bedside. Our model allows you to practice meaningful medicine while making a tangible difference in patients’ lives.

4. Professional Growth and Leadership:
As part of our team, you’ll have opportunities to lead, innovate, and contribute to the growth of geriatric care in our community. We invest in our providers’ development and support their journey toward excellence.

5. A Culture of Compassion and Respect:
We are committed to treating every patient with dignity, empathy, and respect—and we extend that same commitment to our team. Here, you’ll be part of a culture that values each member’s contribution and well-being.

Position:Patient Care Coordinator (Hybrid)
Location:Oakbrook Terrace, IL 60181 (Hybrid Remote)
Schedule:Full-Time, Monday–Friday, 8-hour shift
Pay Range:$18.00 – $20.00 per hour

About the Role:
As a Patient Care Coordinator, you will serve as the vital connection between our providers, facility care teams, patients, and their families. Your attention to detail, compassionate communication, and dedication to patient care will ensure a seamless experience and high-quality support throughout the care journey. This is a hybrid role, blending in-person collaboration with the flexibility of remote work.

Key Responsibilities:

• Support Nurse Case Managers with chart creation, data entry, and accurate documentation of patient demographics, medications, and diagnoses.
• Communicate daily with providers, care team members, patients, and families to relay updates, coordinate care, and provide timely follow-up.
• Conduct monthly wellness calls, offering kind and professional support while addressing patient and family needs.
• Maintain patient records in full compliance with HIPAA and organizational policies.
• Help facilitate patient access to medical providers, specialty care, and additional support services.
• Assist with administrative tasks and other duties as assigned to support care coordination efforts.

Who You Are:

• A clear and compassionate communicator across all channels—phone, email, and in person.
• Highly organized, detail-oriented, and skilled in time management.
• Adaptable and able to work both independently and collaboratively within a team.
• Passionate about supporting patients and improving their care experience.
• Equipped with basic typing skills, computer literacy, and prior EMR experience.
• Familiar with Google Workspace applications (Docs, Sheets, Gmail, etc.).

Qualifications:

• High school diploma or equivalent.
• 1+ year of experience in care coordination or medical terminology (preferred).
• Ability to commute to Oakbrook Terrace, IL, as needed for hybrid work.

Benefits We

Offer:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401(k) with Company Matching
• Life Insurance
• Paid Time Off (PTO)