Remote RPM Coordinator - LPN

Remote RPM Coordinator at Classet

Location: Remote

Employment Type: Full-Time

Pay Range: $18 – $24/hour

Chronic Care Staffing is seeking a Remote RPM Coordinator to support patients in managing chronic and high-risk conditions through Remote Patient Monitoring (RPM). You will play a key role in monitoring biometric data, educating patients on device usage, escalating critical findings, and coordinating care with providers to improve patient outcomes and reduce hospitalizations.

• Conduct onboarding and device education calls for new RPM patients.
• Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily.
• Identify abnormal readings/trends and elevate per protocol.
• Perform monthly engagement calls to assess patient condition and address concerns.
• Troubleshoot device connectivity and usage issues.
• Communicate effectively with patients and caregivers regarding goals and progress.
• Promote adherence to individualized care plans.
• Accurately document interactions in EHR/RPM platforms.
• Educate patients on lifestyle changes and condition management.
• Comply with CMS RPM billing and documentation guidelines.
• Maintain productivity expectations for monitoring and outreach.

• Unencumbered active CMA/RMA certificate OR compact LPN/RN license.
• Active BLS certification.
• Strong knowledge of CCM/RPM protocols and billing requirements.
• Proficiency with EHR systems and Google Suite.
• Recent experience in a clinical or CCM setting.
• Ability to work independently in a HIPAA-compliant home office.
• Strong problem‑solving, documentation, and communication skills.
• Ability to meet call volume and productivity expectations.

• Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring.
• Familiarity with community resources and patient/family education.
• Background in quality measures, reporting, or CMS compliance.
• Demonstrated teamwork in a remote environment.
• Additional certifications/coursework in care management or case management.

• HIPAA‑compliant workspace with locked door and distraction‑free environment.
• High‑speed internet.
• CCS‑approved computer with dual monitors.

• Paid Time Off (PTO)
• Medical & Dental Care
• On‑the‑Job Training
• No Weekend Work
• Growth Opportunities
• Vision, 401k, and Incremental PTO Increases