Care Coordinator Nightsweekends Hybridparttime

Kind is seeking an After Hours Care Coordinator who can support our team in the field on nights and weekends. This is a part time role. We are seeking someone to cover 1-2 weekday shifts per week and 1-2 weekend shifts per month. Please do not apply if you are just looking for a job that will get you by in the short-term, as we are looking for a candidate to be a part of our team for the long haul!

• When assigned on-call, answer all urgent phone calls outside of regular office hours on evenings and weekends.
• Politely and efficiently resolve any client service issues, scheduling issues or adjustments.
• Monitor the after-hours email for any missed clock-ins / outs and voicemails.
• Track all incoming calls, missed clock-ins, and voicemails in the on-call log; respond to each as needed.
• Serve as “jump and run” caregiver in times where you are unable to fill shifts. This is an essential requirement of the position.
• Any other tasks requested by Kind Senior Care Office Staff.

• On-call staff must have reliable phone service and internet access throughout their shift.
• On-call staff must be available and able to answer and respond to incoming phone calls throughout their shift.
• On-Call staff must live within Cumberland County.
• On-call staff must be ready to support caregivers by providing caregiving services to clients if needed at any time throughout their shift.
• When not actively taking calls or completing follow through, on-call staff is free to utilize their time as they see fit, as long as they are able to meet the above requirements.

Flat rate of $35 per weekday and $70 per weekend day (Saturday & Sunday); PLUS $20.00/hour and mileage reimbursement if you must cover a shift.

We would also love to have you work as a Caregiver for Kind outside of the on-call position for additional compensation.

• High school diploma required.
• 1 year of experience in an administrative role within office or customer service setting; preferably within a healthcare setting.
• Certified Nursing Assistant (CNA) or Personal Support Specialist (PSS) or Direct Service Worker (DSW) Certificate is required.
• Passion for helping seniors remain safe and independent wherever they call home.
• Valid driver’s license, reliable insured vehicle and smart phone.
• Ability to complete a Driving Record check and Background check.

• Paid Sick Time.
• We value work/life balance and provide flexible scheduling.
• We believe in recognizing the excellent work of our caregivers in a variety of ways, including: incentive programs, bonuses for performance and Caregiver referrals and more!
• We strongly value developing mutually rewarding relationships between our caregivers and our clients. We promote continuity of care and strive to create on-going, consistent schedules for our clients and caregivers.
• We are family owned and operated.
• Compensation: $35.00 - $70.00 per day
• Flexible work from home options available.