Practice Manager

Overview

Practice Manager - Thera Play Spot

About Us

We re an award-winning pediatric outpatient therapy practice in Wichita s Delano district, where excellent care meets playful environments. Our OT, PT, and speech therapists help children succeed where they ve previously struggled and yes, we have an office dog named Heidi who s perpetually hungry and excellent at moral support.

What You ll Actually Do

• Lead the team: Be the right arm of the Practice Owner, support and guide the billing coordinator, supervise and back the front office staff, and collaborate with the leadership team
• Be the insurance whisperer: Tackle next-level claim and billing issues, analyze payment trends, and negotiate with providers
• Keep everything running: Manage communications, implement policies, coordinate meetings, and handle complex parent questions and concerns
• Handle the people stuff: Onboarding, HR support, conflict resolution with empathy and professionalism
• Solve problems: Anticipate consequences and make logical decisions, turn billing conflicts into happy families and payment solutions, always look for the win-win-win (that is, for our team member, the parent/client, and the company)

• Medical office experience with managing teams [3+ years]
• Medical insurance experience (claims, payments, authorizations, appeals) [5+ years]
• Excellence at analyzing EOBs and spotting errors
• Microsoft Office proficiency (Word, Excel, Outlook, One Note, Tasks)
• Mindful communication and outstanding organizational skills
• Team player who thrives in dynamic healthcare environments
• Professional demeanor with positive attitude
• Confidential, detail-oriented, self-accountable
• High school diploma (Associate s degree preferred)

• Insurance credentialing and rate negotiation experience
• Comfort with collections
• Great sense of humor
• Willingness to share doggy snacks with Heidi

• Competitive compensation package
• Up to 5 weeks PTO (starts at 2 weeks, increases yearly)

• Direct Primary Care membership (unlimited visits, no co-pays!)
• Up to 90% prescription discounts delivered to your door
• Supplemental insurance with company matching
• Free mental health counseling/business coaching
• Legal and financial expert consultations

• 401(k) with matching
• Team social events and company swag
• Birthday and workiversary celebrations
• Bonus opportunities based on performance
• Business casual dress code, lighthearted banter while being productive
• Themed weeks for the team and families (work in pajamas!)

423 N McLean Blvd, Wichita, KS 67203 (Delano district) Monday-Friday, 9 AM - 6 PM (some flexibility available) Primarily in-office with occasional remote work after training

Send your resume and letter of intent to with "Practice Manager Application" in the subject line. Tell us why you want to help kids succeed while keeping our practice thriving!

We re an equal opportunity employer who values workplace diversity.