Regional Clinical Training Specialist; Remote

Overview

POSITION SUMMARY: The primary function of the DEXIS Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital intraoral imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will serve as a source for training escalations within the territory and will partner with internal and external teams to assist the customer regarding their clinical needs.

This position supports accounts in the North Central region. The ideal candidate should live in Michigan or Indiana.

Note:

This position may require non-standard hours and travel that could occur on weekends when necessary. Travel up to 75% may be required based on business needs.

• Conduct end-user training on supported DEXIS imaging products
• Report and maintain documentation on completed trainings
• Review and follow-up on completed surveys within the territory to ensure clinical training meets stakeholder needs
• Act as initial point of escalation and investigation in relation to clinical training within the territory
• Provide support to Clinical Program Managers and Product Management in testing and implementing new products in the territory
• Attend trade shows and educational events in the territory for clinical representation and assistance
• Obtain certification on supported products and recertification as necessary
• Manage priorities and timelines in a fast-paced environment
• Demonstrate strong interpersonal skills and a customer-focused approach (face-to-face, phone, and email)
• Occasional non-standard hours and weekend travel when necessary
• Frequently interact with all functional departments and with customers and key experts
• Travel up to 75% as dictated by business needs
• Perform other duties or special projects as assigned

• Associate's degree or equivalent certification and/or licenses
• 5 years hands-on clinical dental experience with at least 2 years in a customer-facing position
• Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
• Experience in managing multiple projects simultaneously
• Proven ability to work remotely and independently
• Organizational skills and the ability to prioritize, plan, and execute
• Exceptional interpersonal and communication skills
• Valid state driver's license and a clean driving record
• Overnight travel:
  Up to 75%

• Bachelor's degree or equivalent combination of education and experience
• 2+ years of training experience within a clinical setting
• Experience in managing multiple projects simultaneously
• Demonstrated ability to work independently
• Advanced knowledge of radiology a plus
• Experience with Microsoft Dynamics
• Advanced Microsoft Office proficiency

• Adaptability
• Responsible decision making
• Flexibility
• Self-starter
• Enthusiastic
• Team orientation (knows when to lead and when to follow)
• Continuous improvement mindset and ability to drive change
• Non-political
• Logical and creative thinker
• Poised with strong personal impact
• Confident
• Ability to influence others – credible
• Ability to articulate the EBS philosophy

Compensation
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including geographic location, skill sets, education and certifications, depth of experience, performance, and other business needs. The disclosed range is a general estimate and may be adjusted based on location. The total compensation package may include an annual performance bonus, benefits, 401(k) match, and other plans.

Salary Range $64,400 - $93,000

Operating Company
DEXIS

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