Clinical Review Coordinator

Description

At Commence, we’re the start of a new age of data‑centric transformation, elevating health outcomes and powering better, more efficient processes to program and patient health. We combine quality data‑driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

Full‑time

The Clinical Review Coordinator conducts all mandatory case review and quality assurance activities as stipulated by contracts and maintains the required timeliness and accuracy within the review process. The role is remote work, but you must reside in the Las Vegas, NV area.

• Maintains responsibility for assuring an efficient case review process through the production system.
• Identifies and corrects problem areas on a case‑by‑case and system‑wide basis.
• Interprets and applies coverage and payment policies, standards of care, and utilization review criteria applicable to a specific position.
• Communicates with and supports physician reviewers by summarizing case facts, preparing case questions, and resolving physician input issues.
• Informs Medicare beneficiaries, health care providers, and other partners of the activities and responsibilities of the Quality Improvement Organization (QIO).
• Edits documentation for internal and external dissemination to beneficiaries, providers, and other medical personnel.
• Protects the confidentiality of patient information through compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).
• Performs desktop medical reviews.
• Attends annual security awareness, rules, and conflict of interest training.
• Performs other duties as assigned.

Depending on departmental assignment, this position may also have some or all of the following duties:

• Acts as a neutral liaison for beneficiaries and their representatives.
• Navigates beneficiaries through the health care system.
• Provides education, advocacy, resource access, and targeted support to decrease the likelihood of readmission to acute inpatient care.
• Develops and maintains working relationships with community agencies.
• Assists beneficiaries with an understanding of their diagnoses.
• Informs beneficiaries and other interested parties of their rights and responsibilities as patients covered by the Medicare program.
• Schedules staff for the Medicare Beneficiary Helpline during work hours.
• Collaborates with internal and external QIO staff on the development and implementation of health care improvement projects.

Individuals must be detail oriented and clinically knowledgeable of medical terminology.

• Graduation from an accredited school of nursing and current unrestricted licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
• License must be recognized in the jurisdiction(s) relevant to the work assigned. For example, for a federal contract the license must be issued by a body within the United States.
• A degree in a healthcare‑related field with a professional clinical background and experience with Medicare QIO.
• Quality of care review experience or medical review experience in support of Medicare Administrative Contractor (MAC) or Recovery Audit Contractor (RAC) appeals. Experience performing pre‑ and post‑pay claims reviews, and utilization reviews may also qualify.
• Minimum of two to four years of experience in clinical decision‑making relative to Medicare patients.
• This position requires notifying a Livanta HR Manager in writing within five calendar days if there is any status change or disciplinary proceeding relating to any of Employee’s licenses or certifications, including, but not limited to, (1) restrictions on an employee’s license or certification, (2) changes to the states in which Employee can practice (3) revocation or expiration of any license or certification, and (4) any potential or actual disciplinary action against Employee by a certifying or licensing body.

• Ability to organize and coordinate multiple simultaneous tasks in a team environment.
• Ability to follow…