Training Coordinator

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Title:

Staff Training Coordinator I

Reports To:

Executive Director

Classification:
Full-Time

FLSA Status:
Non-Exempt

Created:
September 5, 2013

This position is responsible for ensuring that required training is conducted and documented, and assistance is given with administrative duties as needed.

• Ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented in the appropriate manner.
• Schedule the appropriate trainers for all training required. Conduct training directly if needed.
• Assist with orientation process for new employees.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
• Assist with all administrative duties for the Division as required (i.e., Human Resources, Finance, etc.).
• Complete new hire packets (including all insurance forms), workers  compensation reports, vehicle accident reports, and unemployment claim information, and forward to Home Office for processing within a required time frame.
• Conduct reference checks of applicants.
• Explain company benefits to employees and, when necessary, seek additional clarification.
• Maintain employee files and ensure confidentiality.
• Verify and maintain all employee drivers’ licenses and auto insurance information.
• Complete all PCNs and required documentation for staff changes.
• Assist with the verification and correction of all payroll documents.

• Acting Strategically:
  Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
• Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively:
  Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High-Quality Work:
  Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work:
  Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

High school diploma and at least one (1) year of experience in administrative duties, including training.

Basic knowledge of state and federal guidelines governing Evergreen programs.

• Constantly moves about to coordinate work.
• Regularly works in a fast-paced environment with multiple task deadlines.
• Regularly moves and positions objects weighing up to 50 pounds.
• Occasionally exposed to viruses and infectious conditions.
• Constantly alert and observant during working hours.
• Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.

Will not supervise.

• Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individual(s) served and staff in a manner that is conducive to harmony and their best efforts.
• Must be adaptable and have the ability to make decisions.
• May be required to attend seminar or job-related training courses.
• Must have understanding, patience, and tact in dealing with individuals served, their families or advocates, and other agencies involved in providing supports for people served.
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
• Must be able to prioritize work tasks.
• Must be able to work without close personal supervision.

• Working knowledge of Microsoft Windows and Office applications.
• Working knowledge of Google Workspace.
• Aptitude to learn other software programs as required for this position.

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
• Must pass a drug screen and criminal background check.
• Availability for evening and weekend work may be required based on operational needs.
• Will be in constant contact with staff, individuals served, their families, and other support agencies.
• Must be able to be on-call on a regular basis and respond to staffing emergencies in a timely manner.

May vary. Usually, a general office environment; however, may be required to work in a variety of settings and environments, both indoors and outdoors.