Registered Nurse; RN Case Manager

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As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of program enrollment and throughout treatment to facilitate a timely and successful patient experience.

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life‑threatening condition.
• Primary goals include:
  • Enable patients by providing them with information and education about:
  • their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
  • proper administration and dosing of prescribed therapy
  • calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out‑of‑pocket costs associated with their therapy and resources for financial assistance where applicable based upon needs communicated by the patient
  • support to help better manage the stress involved in their diagnosis.
  • Empower the patient to participate in their personal care process by triaging the patient to support for other non‑program needs such as social or other intervention programs.
  • Reporting of Adverse Events / Product Complaints received in accordance with SOP and good manufacturer practices.
  • Other duties as assigned by management.

• Registered Nurse licensed in the state of Indiana or Kentucky.
• 2‑3 years of nursing experience with relevant disease state experience preferred.
• Experience with Nurseline triage, Call Center Utilization Management, Call Center Case Management is a plus.
• Case management or Clinical Trial Nurse experience is a plus.
• Bachelor's degree preferred.
• Willingness to work in Jeffersonville, IN. (Pharma Cord reimburses tolls after 40 trips per month; rate valued at $678.60 per year.)

• Regularly required to talk or hear, sit for long periods of time, type, handle or feel, and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Available for inbound phone calls as part of the role and make outbound calls as necessary.
• Minimal flexibility to travel as needed is preferred.
• Rotating schedule between 8 am to 8 pm Monday‑Friday.
• Professional office environment, routine use of computers, phones, photocopiers, etc.
• Candidates are expected to maintain the role for a minimum of 6 months before being considered for lateral or promotion moves.

• Company paid Short‑term Disability (STD)
• Increased competitive 401(k) company match up to 4%
• Medical, Dental, and Vision benefits – Pharma Cord covers 75% of Medical Premiums for employees.
• Wellness discounts up to $260 per year for participation in wellness program.
• Annual HSA employer contribution.
• Company paid and voluntary Life Insurance options.
• Voluntary Life, AD&D and Long‑Term Disability Insurances.
• Paid…