Remote Advanced Clinical Practitioner - Triage

Job title

Remote Advanced Clinical Practitioner

Remote (UK)

£55,000 per annum

40 hours per week, Mon-Fri (between the hours of 08:00-18:30 on a rota basis)

Permanent

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated, and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is hurting patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology, and clinical innovation.

Ultimately, we want to improve patient access, patient experience, and health outcomes to significantly increase the quality of care for our patients.

As a Remote Advanced Clinical Practitioner, you will work autonomously to provide advanced clinical care to patients across all Archvale practices. You will use your expertise to deliver high-quality care through remote consultations, triage, adhering to clinical guidelines and contributing to the effective management of the practice.

The following are the core responsibilities of the Remote ACP role. There may be occasions where additional tasks are required based on workload and staffing levels:

• Delivery of highly effective, patient-centered care through remote synchronous and asynchronous consultations.
• Performing remote triage and prioritising patient needs effectively.
• Management of acute and long-term conditions, including medication reviews.
• Processing administration tasks promptly, including referrals, repeat prescription requests, and other related documentation.
• Maintaining accurate, up-to-date clinical records in line with best practices and policy.
• Supporting the achievement of practice targets, including QOF indicators.
• Participating in audits, significant event reviews, and quality improvement initiatives.
• Collaborating with multidisciplinary teams to ensure coordinated and continuous care.
• Contributing to the development and implementation of clinical protocols and guidelines.
• Participating in appraisals, revalidation processes, and continuous professional development.
• Promoting a culture of safety, learning, and continuous improvement within the practice.

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care.

They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression.

Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Archvale is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999, and other statutory legislation.

Archvale is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, about their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if the legal requirements are to be met and the trust of our patients is to be retained all staff protect patient information and provide a confidential service.

All staff are required to sign and adhere to the Confidentiality Policy.

To preserve and improve the quality of our output, all personnel are required to think not only of what they do…