Home Care Branch Manager

Overview

Senior Solutions Home Care is an independently owned, locally operated non-medical in-home care agency serving seniors and disabled residents across Tennessee. For over a decade, we've provided personalized in-home care support from activities of daily living and companionship to care management and technology-enabled options to help our clients remain comfortable in the homes they love.

If you're currently working (or recently worked) in home care, perhaps as a care coordinator, lead caregiver, field supervisor, or office support team member and you're ready to grow into a true leadership role, this may be the opportunity you've been waiting for. We are looking for someone with a foundation in home care, a genuine passion for helping others, and a willingness to learn to join our team as a Branch Manager for the Dyersburg region, overseeing field-based operations within a 50-mile radius including the Paris and Martin regions.

• Conduct in-home client visits, assessments, and satisfaction follow-ups
• Supervise and support caregivers through coaching, QA visits, and accountability
• Address client concerns and resolve issues with professionalism and urgency
• Participate in sales and intake activities to help grow client census
• Build relationships with referral partners and community organizations
• Ensure quality of care, policy compliance, and documentation standards
• Serve as an escalation point for urgent or high-impact issues when needed

You will receive training and mentorship to build confidence in each of these areas.

• Salaried position paid weekly
• Medical, dental, vision insurance
• 401(k) retirement plan
• Company care with gas card for work travel
• Paid Time Off (PTO) with cash out opportunity
• Paid holidays
• Daily pay option
• Discount program through Access Perks
• Free Employee Assistance Program (EAP)
• Work from home when not in the field

• Have 1 - 3 years of experience in non-medical home care or a related community-based role
• Have supported caregivers, clients, scheduling, intake, or field operations
• Are ready to step into a leadership role and expand your responsibilities
• Want to learn sales, supervision, QA, and operations
• Are motivated by growth, responsibility, and impact
• Have a hunger to learn - you do not have to have done it all, we will provide extensive training and support

• 1-2 years of customer-facing, caregiving, healthcare, service, or community-based experience
• Valid driver’s license, auto insurance, and ability to travel within a 50-mile radius
• Ability to lift up to 30 lbs and perform routine physical tasks
• Strong interpersonal, communication, and relationship-building skills
• Must pass background and drug screening per state and company standards
• High school diploma or GED (preferred)
• Experience in home care, community health, social services, or outreach roles (preferred)
• Familiarity with the communities served or shared lived experience with local populations (preferred)
• Comfort navigating multiple systems, apps, or client management systems, preferred
• Experience in field-based roles, business development, or community engagement (preferred)

Senior Solutions Home Care is an equal opportunity employer who values diversity and inclusion.