Sr Medical Practice Specialist

Medical Practice Specialist, Sr

The Department of Internal Medicine is seeking a Senior Medical Practice Specialist to provide critical operational, analytical, and compliance-focused support within the Office of Quality, Safety, and Clinical Affairs (QSCO). The Specialist evaluates, develops, and oversees business processes related to clinical billing, documentation, revenue cycle integrity, and workflow optimization across multiple divisions and clinical locations. This role ensures departmental operations comply with federal and state billing regulations, payer requirements, institutional policies, and audit expectations.

It performs advanced data analysis, identifies areas of risk or inefficiency, and implements solutions that strengthen revenue capture, documentation accuracy, operational performance, and regulatory compliance. The position requires strong analytical skills, extensive knowledge of medical billing and reimbursement practices, and the ability to collaborate effectively with faculty, clinical leaders, compliance partners, and administrative staff to support high-quality, compliant, and efficient clinical operations.

Knowledge, Skills, and Abilities

• Strong analytical and problem-solving skills with the ability to interpret complex data
• In-depth knowledge of billing regulations, compliance standards, and documentation requirements
• Ability to evaluate and improve workflows and operational processes
• Strong written and verbal communication skills, including training and presentation abilities
• Ability to work collaboratively across multiple units and clinical environments
• High level of accuracy, professionalism, and discretion

The Department of Internal Medicine is a large, progressive department with a diverse staff working in dedicated teams to provide quality work in an organized, effective, and efficient manner through innovation, training, and education. Through our collaborative work effort, we support the faculty and enhance the missions of the department, school, Health Sciences Center, and University.

See the Position Description for additional information.

• Campus:
  Health Sciences Center (HSC) - Albuquerque, NM
• Department: IM Quality/Safety/Clinical Ops (852V)
• Employment Type:
  
  Staff
• Staff Type:
  Regular - Full-Time
• Status:
  Exempt
• Pay:
  Monthly: $4,875.87 - $6,976.67
• Benefits Eligible:
  This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
• ERB Statement:
  Eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions.
• Background Check
  
  Required:
  
  Yes
• For Best Consideration Date: 2/19/2026
• Eligible for Remote Work:
  Yes
• Eligible for Remote Work Statement:
  The Department will consider a hybrid schedule upon the successful completion of the probationary period.

Minimum Qualifications

• High school diploma or GED; at least 9 years of experience directly related to the duties and responsibilities specified
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis

Preferred Qualifications

• Advanced knowledge of medical billing, reimbursement methodologies, and clinical documentation standards
• Experience with ICD-10 coding, CPT/HCPCS guidelines, and payer policy requirements
• Demonstrated ability to conduct internal audits and develop corrective action plans
• Proficiency with Excel, Access, and other analytical tools to manage complex financial and operational data
• Experience developing operational workflows, policies, and quality or compliance processes
• Strong communication and training skills with clinical and administrative stakeholders
• Experience working in large, multi-specialty academic or healthcare systems

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. A complete application includes:
1) Cover Letter detailing your directly related experience
2) Resume
3) Professional references, preferably from supervisors.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University requires all regular staff positions successfully pass a pre-employment background check, which may include multiple screenings.

For more information about background checks, visit policy.unm.edu/university-policies/3000/3280.html.