Remote Healthcare Production Lead & Metrics Coach

A healthcare company in Frankfort, Kentucky, is seeking a qualified individual to serve as the primary escalation point for the production team. This role requires assisting in daily monitoring and reporting of production metrics while ensuring compliance and quality standards. Candidates must have five years of customer service experience, with at least three years in the healthcare industry. Strong communication, problem-solving skills, and the ability to provide training are essential for success in this position.

Competitive pay is offered based on experience.
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