Medical Scribe - Hybrid Remote; AZ Residents

At Oak Street Health, we are dedicated to improving the health of our patients through compassionate, evidence‑based care in a collaborative clinic environment.

Medical Scribe

Oak Street Health

1940 W Indian School Rd #1 Phoenix, AZ 85015

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey – huddling each morning to plan for the day’s visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider and become experts in our value‑based care model and the documentation and care of chronic conditions, including ICD‑10 and CPT coding.

• Joining the provider in the exam room to observe patient visits
• Documenting patient encounters in a structured note, including the history of present illness, assessment, plan, and physical exam
• Assigning appropriate CPT and ICD‑10 codes
• Preparing After‑Visit Summaries
• Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement (~10%)
  • Requesting and reviewing medical records
  • Leveraging Oak Street’s population health tools to support clinical documentation improvement
  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
  • Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team (~10%)
  • Placing orders and referrals
  • Addressing tasks
  • Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

• Knowledge of medical terminology and common medications, either from a pre‑medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing, including adapting to the provider’s working style [required]
• Ability to be a self‑starter within your role scope
• Excellent job attendance, including ability to work in‑person in our clinics [required]
• Ability to commit to at least 1 year in the role (2+ is ideal) [required]
• Ability to work approximately 40‑45 hours per week during clinic hours (full‑time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

40

Full time

The typical pay range for this role is: $17.00 – $28.46 per hour.

We take pride in our comprehensive and competitive benefit mix, including:

• Affordable medical plan options; a 401(k) plan (including matching company contributions); and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

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