Production Support Lead - Escalations & Metrics; Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-02-04
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Highmark Health
Remote/Work from Home
position Listed on 2026-02-04
Job specializations:
-
Healthcare
Job Description & How to Apply Below
A prominent health services organization is seeking an experienced individual to serve as the subject matter expert for their production team. This role includes supporting escalations, monitoring daily production, and ensuring compliance with quality targets. The ideal candidate will have at least 5 years of customer service experience, preferably in healthcare, and the ability to communicate effectively. The position offers a salary range from $21.53 to $32.95 per hour, with responsibilities including metric reviews and assisting team members.
The work can be office- or remote-based.
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