Regional Field Educator, CAS

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

In this role, you will implement and execute the strategy and implementation plan for educational programs for new and tenured sales representatives and clinical specialists to drive electrophysiology (EP) product procedures across the CAS portfolio of cardiac ablation products. You will play an integral role in executing the training and education strategy for the US sales team, as our business enters multiple new market segments and expands the cardiac ablation portfolio with advanced technologies.

You will serve as the lead for regional customer and employee education and training activities in support of CAS procedure and product launches. Partnering with key leadership, sales field and cross‑functional personnel to identify opportunities for and barriers to improving regional performance.

You will serve as the customer and field technical resource in CAS, providing expertise and leadership in the areas of Physician and Field education, AHP education, clinical evidence interpretation, and Medtronic employee education. You will provide feedback to product development, internal training and education on content development and the marketing team to improve future offerings.

• Drive regional education and training activities
• Train and educate internal teams and external customers on CAS procedures, therapies/products, processes, and solutions
• Continued education and assessment of tenured field team
• Lead coordination of new‑hire training with accountability to hiring manager (CSM or RM)
• Responsible for new hire sign‑off
• Deliver new product and procedural field training and ensure that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers
• Execute engaging field sales and clinical specialist field education programs that are targeted, purposeful, and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectives
• Understands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage
• Disseminate competitive information to regional teams
• Deliver competitive technical and clinical training to sales teams in collaboration with sales leaders/marketing
• Enhance relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical value
• Collaborate to roll out new product training initiatives; new products’ indications, troubleshooting/tips and tricks, safety updates—“Train the Trainer”

• Translate complex technical messaging, dispel competitive claims, resolve complex technical issues, and maintain customer relationships through technical expertise
• Understand, interpret, and participate in communication of product and procedure updates and field corrective actions pertaining to Medtronic products and therapies
• Collaborate with clinical research organization relative to clinical studies and physician research
• Commitment to personal continued development in electrophysiology field and adult learning modalities

• Partner with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meets business goals
• Leverage personal region‑wide relationships and experience to anticipate changes in business conditions
• Respond to urgent or rapidly changing business needs and partner with sales teams to implement strategic solutions
• Build and strengthen relationships across Medtronic to support collaborative solutions that leverage our unique sales and clinical teams

• Build and maintain high trust relationships based on technical expertise and clinical evidence…