Clinical Resource Manager

Clinical Resource Manager - Advanced Wound Care (West Coast)

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi‑billion‑dollar company with a purpose to break barriers to well‑being for the benefit of consumers, patients, caregivers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.

Working at Essity is more than a career; it is where you will play your part in a better future, to improve well‑being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

Essity is looking for an experienced Clinical Resource Manager – Advanced Wound Care. The Clinical Resource Manager is responsible for developing and delivering educational programs to clinical staff to ensure successful implementation and usage of our products. You will collaborate with cross‑functional teams to identify customer needs of medium‑size regional customers and develop training programs that align with their clinical objectives.

Your responsibilities will also include identifying opportunities to up‑and cross‑sell our products as part of the training process through educational activities and developing account plans to drive growth. The ideal candidate will have excellent communication and presentation skills, possess a wound care certification, and the ability to drive business growth through successful education and account management. In this role you will work closely with the Regional Sales Manager of the West Coast to provide clinical support to the Field Sales Team.

This will be a remote position responsible for covering the West Coast regions. The ideal candidate should live in the aligned Essity Regional structure and have the ability to travel often.

• Provide education and consultation in support of customer needs and sales goals
• Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison)
• Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts
• Assess customer needs and develop tools and strategies to resolve issues
• Assist in the development and delivery of Clinical Education programs and product‑related education to support key customers
• Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions
• Follow‑up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation
• Collaborate with critical functional areas within Advanced Wound Care
• Provide clinical and professional expertise to internal and external customers. Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations
• Provide customer feedback to corporate teams to improve new and existing products
• Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas
• Serve as an education and clinical resource for advanced wound products for the Field Sales team
• Develop and enhance clinical and market expertise
• Maintain active involvement in key professional organizations
• Support professional organizations by actively presenting at regional and national meetings
• Collaborate with customer/KOLs present and publish clinical experiences with AWC products
• Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment
• Actively seek out and work with customers to identify materials which…