UKG HRIS Lead, Advanced Scheduler - Remote

Overview

Title: Lead HR Information Systems Analyst - UKG

Hours: 40 hours; M-F 8:30-5:00 PM EST

Location: Open to remote work. Occasional travel required to Massachusetts as needed.

About The Role: The Lead Information Systems Analyst UKG serves as Tufts Medicine’s senior technical and functional expert for UKG, with a strong emphasis on UKG Advanced Scheduler and workforce management optimization across the health system. This role leads complex system initiatives, drives continuous improvement, and partners with operational and clinical stakeholders to ensure UKG supports staffing and labor efficiency, compliance, and reduction of cost to the organization.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. The health system is the principal teaching affiliate for Tufts University School of Medicine. The strong relationship between Tufts Medicine and Tufts University School of Medicine is evident in our governance, academic and research structure.

Tufts Medicine is comprised of the following clinical entities:

• Tufts Medicine Professional Group (TMPG)
• Tufts Medicine Integrated Network (TMIN)
• Tufts Medical Center
• Lowell General Hospital
• Melrose Wakefield Hospital, Lawrence Memorial Hospital of Medford
• Tufts Care at Home

This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee/labor relations. In addition, this role focuses on performing the following People Technology Solutions: vendor partnership relationship and integrations, configuring, maintaining, and auditing current configuration. Also, maintains employee records for accuracy for payroll and applicable integrations.

Also prepares statistical summaries, dashboards and ad hoc reports. This role also ensures that People Technology Solutions are fully tested, operational, and connected to Tufts Medicine’s strategies. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education.

A specialist level role that is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Typically manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex problems.

This position serves as Tufts Medicine’s senior technical and functional expert for UKG, with a strong emphasis on UKG Advanced Scheduler and workforce management optimization across the health system. This role leads complex system initiatives, drives continuous improvement, and partners with operational and clinical stakeholders to ensure UKG supports staffing and labor efficiency, compliance, and reduction of cost to the organization.

This position acts as a mentor and escalation point for other UKG HRIS Analysts, provides strategic recommendations to leadership, and ensures UKG capabilities are fully leveraged to support Tufts Medicine’s workforce strategies.

Minimum Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND seven (7+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler; OR
• Associate's degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND nine (9+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler

• Experience leading complex system configurations, upgrades, and cross-functional implementations.
• Experience in troubleshooting, root-cause analysis, and translating operational needs into system solutions.
• Experience working with payroll, timekeeping, and integrations in a healthcare environment.

• Master’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field.
• Ten (10+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler.
• UKG Pro WFM Advanced Scheduler certification(s).
• Experience in a multi-hospital or large health systems with union environments.

• Serves as the system owner and subject-matter expert for UKG Advanced Scheduler, including schedule templates, staffing matrices,…