Government & Education Account Executive; GEAE): Miami-Dade - Remote

Overview

The Government & Education Account Executive (GEAE):
Miami-Dade is designed to assume primary responsibility for strategic account management for a Florida based book of business that is exclusively comprised of government and/or education and/or health system entities. These accounts usually represent some of the largest and most influential clients in any given national market. The role requires a strong, dedicated individual to manage a multi-faceted account strategy that ensures long-term client retention.

This individual will be tasked with managing and growing a defined client base with success metrics tied to overall account service performance, earnings growth or protection, relationship management, and membership stability and/or modest growth. The candidate should have strong strategic relationship management skills and experience managing direct multi-level relationships within the public sector, including exposure to decision makers across human resources, finance, procurement, city/county executive management, employee benefits consultants, and/or union organizations.

The GEAE will be accountable to retain and grow a defined client base through the following efforts:

• Develop rapport and trust with clients and/or benefit consultants that foster strong partnerships in developing creative benefit solutions for the clients.
• Lead the coordination of Cigna Healthcare's internal local market and/or government and education vertical resources to support evolving client employee benefit needs.
• Ensure exceptional service delivery and manage the full collection of internal resources aligned to service delivery, clinical engagement, and overall health improvement.
• Understand client plan reporting needs and engage appropriate data analytics resources to document Cigna Healthcare's health improvement value to the client and/or benefits consultants.
• Develop and evolve a multi-level relationship strategy that extends to the broad array of decision makers in the public sector.
• Develop and manage a community engagement strategy related to health and wellness topics important to the defined client base.
• Engage in relevant staff and/or elected official meetings where employee benefits and health care are relevant agenda topics.
• Plan and manage pre-renewal or pre-procurement bid strategies that position Cigna Healthcare to retain the account relationship, including engagement of senior management and underwriting to determine strategies that extend the contract cycle without a formal procurement.
• Identify upsell or cross-sale opportunities that can be managed within the entity's procurement guidelines.
• Ensure clients receive relevant compliance, legislative, and operational updates and communicate their impact to the contractual relationship.
• Ensure Cigna is managing the contractual relationship in accordance with the mutually agreed-upon scope of services defined in the administrative services agreement.

• Excellent negotiation and organizational skills
• Ability to manage multiple priorities
• Effective and creative problem solving skills
• Strong entrepreneurial drive
• Excellent written/verbal communication skills
• Ability to effectively manage productive meetings

• Bachelor’s degree preferred
• Individual must live in Miami-Dade, Broward, or Palm Beach County
• Financial acumen to manage and grow the book of business
• Strong organizational skills with ability to manage multiple internal and external partners
• Strong background and experience in account management, account service, underwriting, sales and/or other functional areas requiring significant client and customer interaction
• State required Life, Accident, and Health licensure or ability to obtain

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.

This role is anticipated to be eligible to participate in an incentive compensation plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

For more details on our employee benefits programs, .

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age,…