Project Manager, Business and Technical

About Umpqua Health

At Umpqua Health, we are a community‑driven Coordinated Care Organization (CCO) committed to improving the health and well‑being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare.

Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high‑quality healthcare services. From preventative care to managing chronic conditions, we are dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

Project Manager, Business and Technical

Program / Project Management Office
Status:
Full Time, Exempt position

Schedule:

Monday through Friday - 8:00am - 5:00pm

Location:

Remote position (occasional travel as required)

Wage Band 20: $85,990 - $105,340

• Generous benefit packages including PTO, Health/Vision/Dental Insurance, 401k with a company match, gym membership reimbursement, tuition reimbursement, and more.
• Full‑time position. Must reside in Oregon.

The Project Manager plays a critical role in leading strategic and operational initiatives that support the success of Umpqua Health’s Medicaid Managed Care Plan. This position is responsible for planning, executing, and delivering projects that improve organizational efficiency, enhance member services, and ensure compliance with state and federal regulations. The Project Manager will collaborate across departments to align project goals with organizational priorities and drive measurable outcomes.

• Lead the planning, execution, and monitoring of technical and operational projects, ensuring alignment with Medicaid program goals and organizational strategy.
• Develop detailed project plans including scope, timelines, milestones, resource allocation, and risk mitigation strategies.
• Coordinate cross‑functional teams including IT, compliance, contracting, finance, and clinical operations to ensure successful project delivery.
• Manage projects related to provider network development, credentialing, claims systems, and member services enhancements.
• Ensure projects comply with Oregon Health Authority (OHA), CMS, and NCQA standards.
• Monitor project performance using KPIs and dashboards; report progress to executive leadership.
• Facilitate stakeholder engagement and communication, including presentations, status updates, and issue resolution.
• Maintain accurate documentation including project charters, meeting minutes, deliverables, and audit trails.
• Support strategic planning and contract execution by aligning project outcomes with Medicaid reimbursement models and provider performance goals.
• Working with a variety of personalities, maintaining a consistent and fair communication style.
• Satisfying the needs of a fast‑paced and challenging company.

• Working with a variety of personalities, maintaining a consistent and fair communication style.
• Satisfying the needs of a fast‑paced and challenging company.

• Bachelor’s degree in Business Administration, Healthcare Administration, Information Technology, or related field.
• Project Management Professional (PMP) certification or equivalent (required within six months of hire).
• 3–5 years of experience managing projects in a healthcare or managed care setting.
• Demonstrated success in leading Medicaid‑related initiatives or systems implementations.
• Proficiency in Microsoft Office Suite and project management platforms.
• No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid).

• Master’s degree in a related field.
• Experience with Oregon Medicaid programs and contracting.
• Familiarity with provider enrollment systems and credentialing workflows.
• Advanced skills…