Work From Home - Certified Medical Assistant

Overview

Bring your medical skills home and make a real difference. If you are an experienced Medical Assistant with a calm voice, sharp attention to detail, and a passion for helping others, this is your chance to support the people who serve our country —
right from your home office
.

Join our remote team and help ensure disability exam documentation is accurate, complete, and compliant so Service Members and Veterans can receive the benefits and compensation they have earned.

• Work inside a proprietary electronic medical record (EMR) system to review and process patient health information.
• Review exams, assessments, documentation, and test results for accuracy and completeness.
• Conduct phone interviews with Service Members and Veterans to verify and corroborate information.
• Produce a clear, thorough, and concise final documentation product.
• Collaborate with providers, Veterans, and Service Members to ensure exams meet contract and regulatory requirements.
• Complete system‑generated tasks to process exam documentation efficiently.
• Document test results and maintain accurate records.
• Educate and support providers, Veterans, and Service Members on navigating medical history and paperwork related to disability claims.
• Interface by phone (≈50%) and email to retrieve required Disability Benefits Questionnaire (DBQ) information.
• Recognize urgent behavioral health concerns and initiate the high‑risk intervention process when needed.
• Stay current on contract requirements and apply guidelines with licensed support.

• 8:00 AM – 5:00 PM CST (Mon‑Fri)
• 10:00 AM – 7:00 PM CST (Mon‑Fri)

• 3 weeks of training.
• Schedule:
  
  Mon‑Fri, 8:00 AM – 5:00 PM CST.

• Pay is determined pursuant to the Service Contract Act (SCA).
• Most roles fall between $15.00 – $18.00/hr.
• Compensation is non‑negotiable.

February 23rd.

• Work from home.
• Meaningful, mission‑driven work.
• Support military communities directly.
• Use your clinical knowledge and communication skills daily.
• Make an impact with every call and every document you process.

• Medical training/education in a related field (MA, LPN, EMT, Medic, Corpsman, HIT) or completion of Anatomy & Physiology.
• Medical Terminology.
• Human Body Systems.
• Common Diseases (equivalent education/experience or military experience accepted).
• Certified Medical Assistants strongly preferred.
• 40 WPM typing speed.
• Strong knowledge of healthcare documentation & terminology (medical, behavioral health, psychological).
• Excellent communication skills (professional phone presence).
• Ability to interpret exam notes, labs, and supporting medical records.
• Experience using an Electronic Medical Record (EMR) system.
• Comfortable with Microsoft Office (especially Word).
• Availability for one of the following schedules:
  Mon‑Fri 8:00 AM‑5:00 PM CT or 10:00 AM‑7:00 PM CT.
• A dedicated, distraction‑free home workspace.
• High‑speed internet (cable or fiber).

• Experience with Microsoft Teams.
• Home Health or Hospice background.
• Military experience.

• Hard‑wired Ethernet connection required (Wi‑Fi only, satellite, or radio internet not accepted).
• Quiet home office with a door (HIPAA compliance).

• Metrics‑driven environment with goals tied to quality, handle time, and documentation accuracy.

• Must be a U.S. citizen.
• Must pass a Public Trust Background Check and Drug Screening (federal guidelines).

MPF Federal is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.