Assistant Manager Quality Operations

Overview

Employer Industry: Healthcare Quality Operations

• Salary up to $94,300
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in the U.S.
• Supportive and collaborative work environment
• Chance to drive innovation in quality operations and make a significant impact on healthcare outcomes

• Lead, coach, and develop a team of HEDIS Abstractors and Quality Operations staff, ensuring performance standards are met
• Direct the execution and optimization of HEDIS and supplemental data workflows for accuracy and compliance
• Serve as a key liaison with payers, analytics, IT, and quality teams to address data discrepancies and enhance operational alignment
• Identify operational inefficiencies and lead process improvement initiatives to ensure audit readiness
• Partner with senior leadership to shape and execute strategic initiatives that elevate quality performance metrics

• Minimum 3–5 years of experience in healthcare quality, value-based care, or population health operations
• Experience with HEDIS and Stars programs and understanding of NCQA guidelines
• Demonstrated experience supporting payer or provider quality programs
• Strong proficiency in Microsoft Excel and data visualization tools
• Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Business, or related field

• Prior leadership or oversight experience managing abstractors or analysts
• Experience with quality reporting platforms
• Excellent analytical, problem-solving, and critical thinking skills
• Ability to manage multiple priorities and communicate findings clearly
• General understanding of the healthcare industry, ideally in the provider relations field

#Healthcare Quality #Remote Work #Career Growth #Team Leadership #HEDIS

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