Patient Access Manager - Remote

Requisition

Job Title:
Patient Access Manager - Remote

Job Country:
United States (US)

Here at Avanos Medical, we passionately believe in three things:

• Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
• Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
• Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries.

Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit .

Essential Duties and Responsibilities:

The Patient Access Manager is part of the Market Access, Reimbursement, and Medical Policy (MA&R) team. The MA&R team supports internal and external customers navigate through reimbursement nuances and barriers, the facilitation of authorizations and appeals, and collaborates with key opinion leaders, Specialty Societies, Government organizations, and payer decision makers to influence coverage via policy change in efforts to increase access to Avanos products.

This role will primarily focus on the Avanos Pain Management and Recovery product portfolios, radio frequency ablation products.

The Patient Access Manager is a subject matter expert who will be directly responsible for development, oversight, and management of the Avanos Patient Access Program and team, and strategic initiatives in efforts to optimize access to Avanos Medical’s Pain Management and Recovery portfolio products.

Key Responsibilities:

• Develops, implements, and manages the Avanos Patient Access Program and team members; including but not limited to program operations and processes to ensure superior support is provided, processes are followed, and compliance is maintained.
• Hires and manages direct reports, including but not limited to performance reviews, time-off requests; ensuring superior support is provided, processes are followed, compliance is maintained, and direct reports are able to function in a productive, accurate, and efficient manner.
• Is an expert level resource to provide on-the-job training for new hires, ongoing training, guidance, mentoring, and support to direct reports to resolve complex patient access issues and advance knowledge, foster career growth and expand team capabilities.
• Performs frequent internal reviews and audits to ensure program operations remain aligned with strategic initiatives and direct reports are performing effectively as defined in program process and procedures documents, monitors case assignments to assess productivity, hiring needs, and serves as a back-up to ensure adequate staffing is available for all operations under the Patient Access Program.
• Provides expert level acumen and support on patient access program processes and initiatives to support internal and external customers. Serves as the primary source of contact for addressing issues more complex than others serving on the Patient Access team may be required to know in an accurate, consistent, timely and compliant manner.
• Analyzes program outcomes and recognizes trends/issues that hinder patient access, crafts strategic and tactical recommendations, and implements initiatives to adapt the program operations based on changing payer processes and requirements and to improve program outcomes and efficiency; including but not limited to program resources and collateral, processes, and…