Senior Provider Trainer​/Facilitator

Overview

Become a part of our caring community and help us put health first

The Senior Provider Trainer/Facilitator role offers a compelling opportunity to directly influence the workflow of over 10,000 Population Insights Compass users, empowering both Humana associates and external provider practices. By shaping how these users engage with critical healthcare data and tools, you will play a pivotal role in driving improved health outcomes for Humana members across diverse markets.

The Senior Provider Trainer/Facilitator (Sr. Value-Based Programs Professional) manages the full spectrum of training activities, including needs analysis, curriculum development, facilitation, and rigorous post-training evaluation.

• Leads scheduled and ad-hoc training sessions, ensures that learners are equipped with the knowledge and skills to optimize their use of the Compass application

• Creates and maintains standardized templates, documentation, policies, protocols, case studies, and best-practice resources that support learning experiences

• Leverages current web-based tools, learning management systems (LMS), and digital applications, delivers seamless virtual and hybrid training experiences

• Advances best practices in education and process improvement, ensuring that training remains relevant, engaging, and aligned with Humana s mission to improve member health outcomes

In essence, this is a compelling career opportunity. It is for a skilled facilitator and learning professional who is passionate about making a measurable difference s difference is made by enhancing the capabilities of a vast user base integral to value-based care delivery.

Use your skills to make an impact

Required Qualifications:

• 5+ years  experience in training and facilitation (virtual and in-person)

• 2+ years  experience in creating communications for internal associates and/or external providers

• 2+ years using MS Office including Excel experience

• 1+ years  experience in digital content creation tools (e.g., Articulate Storyline, Adobe Creative Suite, Canva or Camtasia Studio)

• Experience developing training collateral (slide decks, eLearning modules, videos, quick reference guides)

• Experience with Learning Management Systems (LMS) and Workday Learning, Cornerstone.

Preferred Qualifications:

• 1+ year experience in healthcare

• Experience with Power BI

• Experience with cognitive learning and/or Adulting Learning Theory

• Experience with Population Health Management

• Experience using AI in learning

Additional Information:

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Our Hiring Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

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Travel:
While this is a remote position, occasional travel to Humana s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience,…