Clinical Product Specialist, Endoscopy; Upstate NY

Position: Clinical Product Specialist, Endoscopy (Upstate NY)
Location: City of Rochester

We anticipate the application window for this opening will close on - 13 Feb 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.#
** A Day in the Life
** We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

The
** Clinical Product Specialist (CS)
** will be responsible for the implementation and training of Medtronic’s Endoscopy Solutions customers and potential customers on clinical indications and applications of the Bravo pH Monitoring System, the Mano Scan Manometry and pH-Impedance systems, the Smart Pill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy Solutions.

You will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding across Medtronic Endoscopy Solutions full product portfolio.

Your day-to-day activities will include: product demonstration to physicians and nurses on how to perform all procedures related Medtronic Endoscopy Solutions offerings; handling product installations, and; continuously developing greater depth of knowledge on Medtronic Endoscopy Solutions offerings, in order to serve as the clinical experts for the company, and to be able to convey this information in an effective manner to help support optimal utilization of the full product portfolio by the widest range of healthcare providers possible.

You will also provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers’ understanding and proficiency of Medtronic Endoscopy Solutions product line.  Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications.

This role should be based in Syracuse, NY, Albany, NY or Rochester and will cover Upstate NY and will also travel the whole Northeast region. Travel is 75% and will include significant overnights and non traditional hours.

Responsibilities include:

* Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solve
* Manage regional accounts to drive utilization of all reflux and manometry products within the assigned region
* Support regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry products
* Support regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical value
* Work with inside sales to bring awareness and sale service contracts/plans to new and existing customers
* Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel
* Provide support to key decision makers and clinicians throughout the assigned region
* Support the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course content
* Collaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team’s effectiveness and efficiency
* Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required
* Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive…