Nurse Advocate

Responsibilities

• Responsible for educating, coaching, monitoring, and coordinating resources for individuals with identified health risks.
• Provides telephonic and/or web-based outreach to program participants
• Provides health coaching, education, clinical advocacy, and navigation assistance for individuals participating in the LNA and/or wellness program(s)
• Documents client outreach, engagement, referrals, and follow-up
• Leverages all available tools and resources from the organization’s carriers, third‑party administrators and other available providers and sources.
• Shares the responsibility of maintaining program timelines and resources with the Nurse Advocate program manager, project manager and other key contacts
• Assists in the development and presentation of health and wellness‑focused information and educational programs
• Remains current on health promotion industry trends, products and best practices.

• Current, unencumbered Registered Nurse Licensure
• Minimum of three years nursing experience working with chronic conditions and condition management
• Current BLS certification
• Competence in Microsoft Office, web‑based program use, and an ability to readily learn new computer‑based skills
• Bilingual Spanish speaker strongly preferred
• Health or wellness coaching, case management, disease management experience preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are those which must be met while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficiency in critical thinking and ability to deal with issues using solid nursing judgment and sound decision-making
• Effectively organize large case loads and prioritize work demands
• Exceptional communication and relationship‑building skill
• Accountability and autonomy
• Occasional overnight travel (10% of time) for client meetings, training and/or corporate meetings
• This job is a remote/work from home position

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. However, this description is not meant to be an exhaustive list of job duties. The essential functions of this position may change as necessary.