Field Business Office Manager
Southfield, Oakland County, Michigan, 48076, USA
Listed on 2026-02-01
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Healthcare
Healthcare Administration, Healthcare Management -
Management
Healthcare Management
Villa Healthcare is seeking a Field Business Office Manager to join their team! The Field Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources, updating the accounting systems at the assigned nursing facilities and those which interface with the home office. The Field Business Office Manager is directly involved in the maintenance of accurate and complete trust accounting records, census information, billing and resident accounts receivable statements for assigned facilities.
Don't miss out on this incredible opportunity to join the Villa Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Field Business Office Manager with us at a Villa Center.
Field Business Office Manager Duties and Responsibilities- Enter and Balance Daily Census in Point Click Care .
- Complete Payer setup and changes for all residents.
- Ensure that Medicaid applications are completed by coordinating with Admissions Department and family.
- Maintain financial files on all residents.
- Complete RFMS Authorizations for new Medicaid/Medicaid Pending Residents. Open RFMS Account if necessary.
- Apply representative payee for social security and/or change of address.
- Verify responsible party in Point Click Care has a complete address and phone number for statements and collection calls upon admission.
- Prepare and Scan Deposits.
- Update Corporate Office on all Medicaid changes including admissions, discharges, payer changes, and income changes.
- Rerun Medicare and Medicaid eligibility monthly for all residents.
- Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.
- Make notes in the resident file under Collections Tab to track progress.
- Complete Medicaid Redeterminations and Re-Authorizations.
- Complete Medicaid Pending Report.
- Attend Medicare Meeting.
- Run Current Eligibility and Review for All Medicare Residents to ensure Coverage/Days. Reviews daily work assignments to ensure they meet regulatory compliance and provide consistent staffing whenever possible.
- Manages the Business Office staff, scheduling breaks, writing performance reviews, and enforcing policies with responibility to issue Coaching and Coorective Action, as needed.
- Authority to suspend employees for rule(s) violation under the guidance provided by the HR designee and the Administrator, within the guidelines of the union, if applicable.
- Participates in the interview process of applicants that will be assigned to his/her area of responsibility and makes recommendations for hiring.
- Responsible for recruitment, training, supervision, scheduling, time cards, and personnel issues in the Business Office department.
- Perform all other duties, as assigned.
Skills and Abilities
- Intermediate systems processing.
- Basic skills in Microsoft Outlook, Excel, and Word.
- Good organizational and communication skills.
- Ability to read, write, speak, and understand English.
- Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other facility staff.
- Strong understanding of Medicare and Medicaid claims processing.
- Leadership Skills
Education and Experience
- High school diploma or equivalent, required.
- Basic accounting or bookkeeping courses or experience preferred.
- At least 3 years of experience working in a skilled nursing facility preferred.
- Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
- Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
- Daily Pay & Competitive Compensation
- 401(k) with company match
- Medical Insurance
- Dental, Vision, and Disability insurance
- Employee Assistance Program (EAP)
- Access to Villa Perks, an Employee Discount Program
- Innovative Training Programs
- Opportunity…
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