Health Navigator; Spanish Speaking

Health Navigator (Spanish Speaking)

International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, IRC is one of the world’s largest international humanitarian NGOs, working in more than 40 countries and 29 U.S. cities to help people survive, reclaim control of their future and strengthen their communities.

The Health Navigator will play a key role in connecting newcomer and immigrant communities to essential health resources and services. This position emphasizes community outreach and engagement throughout the Bay Area, particularly Alameda and Contra Costa Counties, to ensure clients have equitable access to healthcare coverage, preventive services, and wellness education.

• Lead community outreach and education efforts across Alameda and Contra Costa Counties to increase awareness of health coverage options and preventive care services.
• Represent IRC at community events, health fairs, and partner meetings to promote health and wellness programs.
• Develop and facilitate health education workshops on topics such as Medi‑Cal enrollment, managed‑care navigation, primary care, preventive health, and mental well‑being.
• Conduct one‑on‑one and group orientations with clients to explain health coverage, provider selection, and appointment scheduling.
• Stay informed of changes in Medi‑Cal policy, managed‑care options, and other health resources, sharing updates with clients and staff as needed.
• Collaborate closely with IRC resettlement, health, and community integration teams to coordinate referrals and ensure holistic client support.
• Build and maintain partnerships with local clinics, CBOs, schools, and health departments to expand service access for newcomer populations.
• Utilize Language Line or other interpretation tools to communicate effectively with clients from diverse linguistic backgrounds.
• Maintain accurate documentation of outreach activities and client interactions in IRC’s database, Efforts to Outcomes (ETO).
• Participate in relevant trainings, regional meetings, and community coalition events.
• May train and lead the activities of volunteers and interns.
• Other duties as assigned.

Education
:
Bachelor’s degree in social work, public health, or related field of study preferred.

Work Experience
:
Minimum of 1–2 years of case‑management experience with similar populations and/or client needs required.

• Proven experience conducting community outreach and engagement in diverse neighborhoods, preferably in Alameda or Contra Costa County.
• Strong public speaking and group facilitation skills, with the ability to adapt content to different audiences.
• Self‑starter with excellent initiative, organization, and time‑management abilities.
• Demonstrated success working and communicating effectively in a multi‑cultural environment.
• Ability to stay current with health policy updates and independently research new health‑related information.
• Fluency in English and Spanish required; proficiency in other languages commonly spoken by IRC clients (such as Dari, Pashto, Arabic, Ukrainian, or Russian) is a plus.
• Skilled in Microsoft Office applications (Word, Excel, Outlook) and comfortable using online tools for data entry, outreach tracking, and research.
• Valid driver’s license, reliable vehicle, and willingness to travel regularly within Alameda and Contra Costa Counties.

• A combination of standard office environment, remote work, and field time within the service delivery area to perform the above responsibilities.
• May require occasional weekend and/or evening work.

Pay Range: $26.00 – $27.00 per hour (U.S.

-based candidates). Ranges are based on job type, internal equity, and location.

The IRC and its workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct:
Integrity, Service, Accountability, and Equality.

US benefits include: 10 sick days, 10 U.S. holidays, 20–25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, 403(b) retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program available to staff and families for counseling and mental health support.

IRC is an Equal Opportunity Employer. All applicants are considered on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or other protected characteristics.