Confirmation Representative

You were meant for Hopkins. Johns Hopkins Home Care Groupis a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

Johns Hopkins Home Care Group, Baltimore, MD

Role is work from home after initial training period.

Full Time (40 hours)/Day Shift- 8:30am-5pm

Monday-Friday

• Responsible for reconciling daily orders to ensure delivery completed, POD/shipping details received, and documentation necessary for payment for services rendered by Johns Hopkins Home Care Group confirmed.
• Ensure all data elements are present and reviewed for regulatory purposes prior to confirming.
• Independently troubleshoot and resolve unconfirmed order issues - complete appropriate follow up or route to designated area.
• Upon reconciliation of completed order for POD;
  Tracking;
  Shipping - resolution of all message and loading of actual date - complete confirmation step.
• Function as a resource regarding claim submission and coverage requirements.

• High School Diploma or equivalent is required

• 1 year - data entry/order reconciliation experience
• 1 year - DME billing/customer service

*** Authorization to Work in the United States:
Applicants who require sponsorship now or in the future will not be considered for this position.

Minimum 15.00/hour - Maximum 24.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.