LTSS Service Care Manager
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-02-01
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Healthcare
Healthcare Administration, Healthcare Management
Position Title: LTSS Service Care Manager
Work Location: Spanish speaker preferred; city of West Palm Beach, Lake Worth - preferred zip codes: 33420, 33401, 33402, 33407, 33409, 33417, 33419, 33480, 33422, 33403, 33404, 33408, 33410
Assignment Duration: 12 Months Contract to Hire
Work Schedule: 8-5 Mon-Fri
Work Arrangement: Hybrid (Remote with 80-90% field work)
ResponsibilitiesInteracting with members, family members, providers and other departments to ensure member's needs are being met.
Visit members in the field and return to the home office to complete documentation.
Candidate Requirements- Education/Certification: Bachelor's degree and 2-4 years of related experience.
- Licensure: Driver's License.
- At least 2+ years of Care Management experience (field experience is a must).
- Caseloads of 50-70 members; bonus if geriatric.
- Long Term Care Medicaid experience.
- Medicaid / Medicare experience.
- Ability to manage high case load in a fast‑paced environment with new processes and programs.
- Comfortable with IT support when equipment fails in the field or when needing to go into an office location.
- All documentation within the system within 24 hours of completion.
- Experience with electronic medical health records.
- Home Health experience.
Prefer experience working with Tru Care, the software the team uses.
Experience in case management in senior services and state agencies. Team player, problem solver, solutions oriented, member‑centric, integrity.
Top 3 Must‑Have Hard SkillsPosition is offered by a no‑fee agency.
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