Service Coordinator

Venture Forthe, Inc. is a premium person-centered agency, helping individuals with disabilities live independently. We believe in hiring great people to do meaningful work — and it starts with you.

The Service Coordinator assists participants in the development, implementation, and monitoring of all services in the Service Plan. Services may include Medicaid State Plan services, non‑Medicaid federal, state, and locally funded services, as well as educational, vocational, social, and medical services. The goal is to increase the participant’s independence, productivity, and integration into the community while maintaining the health and welfare of the individual.

• Assist the prospective participant to become a waiver participant
• Update and submit timely Service Plans
• Support the participant to become an effective self‑advocate and problem solver
• Organize and facilitate Team Meetings
• Maintain records for at least seven years after termination of waiver services
• Ensure that the Level of Care (LOC) is completed annually and as needed
• Travel to monthly face‑to‑face meetings with participants
• Maintain ongoing communication with the participants’ service team on a monthly basis to ensure satisfaction of services and safety
• Maintain records of waiver transportation

• Work independently
• Hybrid: remote/office/in‑person visits with clients
• Create your own schedule that works for you and your clients

• Health insurance (with employer contribution)
• Life Insurance

• Vision insurance
• Dental insurance
• Short term disability supplement
• Critical illness
• Flexible Spending Account/DCA
• Health Saving Account
• Employer Assistance Program
• Hospital indemnity
• Employee Discount Programs
• Sick & Personal Time
• 401k w/ match, and more, plus room for growth and advancement!

To be eligible for this position, applicants must:

• Have a valid NYS Driver’s license and the ability to travel to participants’ homes.
• Be able to work independently to submit timely documentation required to complete SC job tasks.
• Have the ability to manage community resources to build Service Plans and assist with SC training and resources for the team.
• Manage a full caseload, understand Waiver rules, and educate others on those rules.

In addition, one of the following conditions must be met:

• Persons self‑employed or employed as Service Coordinators must hold
  • Licensed Master Social Worker, Licensed Clinical Social Worker (NYS Education Department);
  • Individual with a Doctorate or Master of Social Work;
  • Individual with a Doctorate or Master of Psychology;
  • Individual with a Master of Gerontology;
  • Physical Therapist (Licensed by NYS);
  • Registered Professional Nurse (Licensed by NYS);
  • Certified Teacher of Students with Disabilities (certified by NYS);
  • Certified Rehabilitation Counselor (Commission of Rehabilitation Counselor Certification);
  • Licensed Speech Pathologist (Licensed by NYS);
  • Occupational Therapist (Licensed by NYS).
• The above qualified candidate must also have at least one (1) year of experience providing case management/service coordination and referral of community‑based services for individuals with disabilities and/or seniors.
• Alternatively, a Bachelor’s degree holder must have three (3) years of experience providing the same services.
• An Associate’s degree holder must have five (5) years of experience providing the same services.

Ability to travel frequently to client homes throughout Madison, Onondaga, Oneida, Oswego, and Herkimer counties. Ability to travel to Venture Forthe’s Syracuse office as needed and to the Buffalo office for initial training.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Exerting up to 20 pounds of force occasionally and/or leg controls requires exertion of forces greater than that for sedentary work. The job is rated for light work.

Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind:
Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.