Field Clinical Care Coordinator

Overview

Coverage Area:
Kalamazoo County, MI or surrounding area. At United Healthcare, we are simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together. The Field Clinical Care Coordinator is an essential element of an Integrated Care Model and is responsible for establishing person-centered, goal-oriented, culturally relevant and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner.

Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near Kalamazoo County, MI or surrounding area, you will have the flexibility to telecommute as you take on some tough challenges.

• Develop and implement care plan interventions throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for persons and families as needed to ensure the patient s needs and choices are fully represented and supported by the health care team
• Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care
• Identify problems/barriers to care and provide appropriate care management interventions
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Provide resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate
• Manage the person-centered service/support plan throughout the continuum of care
• Conduct home visits in coordination with the person and care team
• Conduct in-person visits, which may include nursing homes, assisted living, hospital or home
• Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines

Competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team committed to your success. Offerings include:

• Paid Time Off starting with your first pay period plus 8 paid holidays
• Medical plan options with Health Spending Account or Health Savings Account
• Dental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education reimbursement
• Employee discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: (Use the "Apply for this Job" box below)./uhgbenefits

• Must possess one of the following:
  • Current, unrestricted independent licensure as a Registered Nurse (RN) in the state of Michigan
  • Master s degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW)
  • Bachelor s degree and current, unrestricted independent licensure as a Social Worker (e.g., LLBSW, LBSW)
• 2+ years of experience working within the community health setting in a healthcare role
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
• 1+ years of experience working with persons with long-term care needs and/or home and community-based services
• 1+ years of experience…