Patient Access Specialist - Diagnostic Imaging Patient Reception Services

MD Anderson Cancer Center is on a mission to eliminate cancer in Texas, the nation, and the world through programs that integrate patient care, research, prevention, and education. Join a team that is committed to making a global impact.

We are seeking a Patient Access Coordinator to support our Diagnostic Imaging department. In this role, you will coordinate medical and financial clearance for patients referred for diagnostic procedures only (DPO), ensuring a seamless experience across the continuum of care.

Shift: Hybrid:
Monday - Friday / 10am - 7pm and Saturday / 7am - Noon. 2 days onsite, 3 days work from home.

Location: Houston Medical Center.

The ideal candidate will have three years of experience in healthcare, insurance, and/or patient access.

• Screen and schedule new patient appointments using established medical acceptance criteria to optimize clinic efficiency.
• Coordinate medical and financial clearance for Diagnostic Imaging patients referred for diagnostic procedures.
• Communicate effectively with patients, caregivers, and clinical teams to resolve issues and ensure timely service delivery.
• Maintain professionalism and foster collaborative relationships with physicians and healthcare team members.

• Service Orientation:
  Deliver reliable, responsive, and courteous service to patients and colleagues.
• Customer Focus:
  Anticipate and address patient needs, ensuring satisfaction through proactive problem-solving.
• Teamwork:
  Collaborate effectively with all team members, balancing individual and team goals.
• Adaptability:
  Thrive in a dynamic environment with shifting priorities and rapid change.
• Professionalism:
  Model ethical behavior and respect in all interactions.

MD Anderson offers a comprehensive benefits package designed to support your health, well-being, and career growth, including:

• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Retirement Plans with Employer Contributions
• Paid Time Off (Vacation, Sick Leave, Holidays)
• Tuition Assistance and Professional Development Programs
• Employee Wellness Programs
• Life and Disability Insurance
• Flexible Spending Accounts
• Employee Assistance Program (EAP)

• Work for one of the nation's top cancer centers.
• Be part of a mission-driven organization that values inclusiveness, professionalism, and patient-centered care.
• Opportunities for growth and development in a collaborative environment.

Apply today and help us make cancer history.

• Required:
  
  High School Diploma or Equivalent
• Preferred:
  Associate's Degree in Business, healthcare or related field

• Required:
  
  3 years of experience in healthcare, insurance or related field
• Required:
  
  1 year of required experience with preferred degree
• Preferred: 5 years of business experience in healthcare, insurance, or a multi-specialty physician practice

• Preferred: CHAA - Certified Healthcare Access Associate (National Association of Healthcare Access Management)
• Preferred: CHAM - Certified Healthcare Access Manager (National Association of Healthcare Access Management)

Must pass pre-employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and recognition for individuals and teams.

This position may be responsible for maintaining the security and integrity of critical infrastructure, and may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

EEO and Affirmative Action.

• Requisition
• Employment Status:
  Full-Time
• Employee Status:
  Regular
• Work Week:
  Day/Evening, Weekends
• Minimum Salary: US Dollar (USD) 45,500
• Midpoint Salary: US Dollar (USD) 57,000
• Maximum Salary: US Dollar (USD) 68,500
• FLSA: non-exempt and eligible for overtime pay
• Fund Type:
  Hard
• Work Location:
  
  Hybrid Onsite/Remote
• Pivotal Position:
  No
• Referral Bonus Available?:
  No
• Relocation Assistance Available?:
  No