Cabin Operations Specialist; Medical Specialist

Position Overview

The Cabin Operations Specialist (Medical Specialist) is a highly trained in-flight professional responsible for ensuring passenger safety, comfort, and well-being during all phases of flight. This position combines the traditional responsibilities of a flight attendant with the advanced medical and emergency response capabilities of a licensed healthcare professional. The ideal candidate is skilled in both aviation safety operations and emergency medical intervention, capable of handling routine service as well as high-stress, life-saving situations with professionalism and precision.

• Cabin Operations & Passenger Service
  • Perform standard flight attendant duties, including safety demonstrations, passenger assistance, meal and beverage service, and cabin preparation for takeoff and landing.
  • Ensure compliance with all aviation safety regulations, company policies, and standard operating procedures (SOPs).
  • Maintain a professional, discreet, and service-oriented demeanor.
  • Conduct pre-flight checks of aviation systems, safety equipment, first aid kits, and medical supplies.
  • Coordinate with the flight deck crew to ensure smooth cabin operations and effective communication.
• Medical & Emergency Response
  • Provide advanced first aid and emergency medical assistance to passengers and crew when required according to protocols established by the Chief Medical Officer.
  • Manage and stabilize medical emergencies in-flight following established medical protocols or the online instructions of the Chief Medical Officer.
  • Utilize onboard medical equipment with full competence.
  • Maintain detailed records of any medical incidents in compliance with company and aviation authority reporting standards.
  • Serve as the primary liaison between the flight crew and ground-based medical professionals or emergency response teams.
• Training & Compliance
  • Remain current with required certifications, aviation medical protocols, and company training standards.
  • Participate in safety briefings, crew resource management (CRM) sessions, and recurrent training.

• Current licensure as a Registered Nurse in a U.S. state or territory, with certification from the Board of Certification in Emergency Nursing as a Certified Emergency Nurse (CEN) or Certified Flight Nurse (CFRN); or Certification through the National Registry of Emergency Medical Technicians at the Paramedic level.
• Valid passport with ability to travel internationally.
• Nurses:
  Minimum 5 years of clinical experience in a Level 1 trauma center emergency department or 5 years of full-time rotor-wing flight nursing experience or a combination thereof.
• Paramedics:
  Minimum 5 years of clinical experience at the paramedic level in a 911-response system, with preference to those with additional experience supporting remote work-site requirements.
• Experience in VIP, executive, or medevac flight operations preferred.
• Exceptional interpersonal and communication skills.
• Strong problem-solving abilities under pressure.
• Ability to maintain composure and authority in emergencies.
• Physically fit and able to meet cabin safety standards (lifting, reaching, extended standing).
• Culturally sensitive and adaptable to diverse passenger profiles.
• Discreet, trustworthy, and able to maintain confidentiality of passengers and medical events.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

• Competitive salary based on experience and certification level.
• Flight and travel benefits, per diem, and medical insurance.
• Continuing education support for paramedic re-certification / nursing licensure.
• This position does not offer relocation assistance; local candidates are preferred.