Manager, Quality Improvement

City/State: Portsmouth, VA

Work Shift: First (Days)

Sentara Health is seeking to hire a qualified individual to join our team as a Manager of Quality Improvement.

Position Status:
Full Time - Day Shift

Position Location:

Hybrid - Sentara PACE Norfolk and Portsmouth

The Manager, Quality Improvement will ensure the delivery of high-quality, patient-centered care through the integration of evidence-based practices, virtual care technologies, and quality improvement. The manager will perform regular quality audits and inspections to ensure compliance with company policies, industry standards, and regulatory requirements. Collaborate with operational teams to identify and resolve quality issues. Analyze data to identify trends and root causes of quality defects;

propose and implement plans of correction. Provide training and guidance on quality assurance practices and tools. Drive the development and execution of strategies to mitigate potential quality-related issues.

Managers with Virtual Care (telehealth) scope will also be responsible for leading and advancing quality initiatives, virtual care and telehealth services. The manager will oversee the development, implementation, and evaluation of telehealth programs, ensuring staff are trained and equipped to deliver remote care effectively.

• Bachelor's degree in Nursing, Healthcare Administration or related field. (Required)

• An active RN license in the state of practice is required for all Registered Nurses.
• BLS (Required within 90 days)

• 3 years of quality improvement experience (Required)
• 1 year of leadership experience (Required)

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.