Bilingual Licensed Clinical Social Worker; Remote LCSW, Wraparound

Overview

Bilingual Licensed Clinical Social Worker (Remote LCSW, Wraparound) – San Joaquin, California

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations. We deliver whole-person care – clinical, behavioral, and social – by partnering with community-connected organizations. Our care model empowers clinicians and care teams to provide compassionate, high-impact care, supported by AI and automation to reduce administrative burden and streamline coordination.

We are building a team of nurses, social workers, community health workers, and medical professionals to close care gaps and improve outcomes for high-need patients. We are one of the largest Enhanced Care Management providers in California and aim to build a clinically integrated network to support high-need patients. Our model has demonstrated impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

We are building the future of more equitable, community-driven healthcare.

• Primarily work with and support individuals who struggle with severe mental illness or substance use disorders
• Use evidence-based approaches to provide short-term interventions and behavioral activation strategies during ECM participation
• Provide intermediary interventions as a bridge to community supports and referrals
• Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed
• Listen openly to individuals and meet them where they are, communicating with empathy and respect
• Assist with linkage to ongoing behavioral health treatment after ECM participation
• Support ECM team’s caseload to identify and address barriers to care
• Educate individuals on behavioral health conditions to improve health literacy
• Identify health and wellness goals with individuals and incorporate them into a shared care plan
• Collaborate on care issues with the ECM team through systematic case reviews
• Facilitate and ensure recommendations are communicated across the health care team
• Track and manage caseloads using electronic medical records
• Consult with the ECM team about clinical concerns and provide educational training on behavioral health conditions and treatment

• LCSW, LMFT, or LPCC license issued by the state of California
• Strong understanding of cultural fluency
• Demonstrated professional or personal lived experience with individuals experiencing complex chronic needs, homelessness, or Serious Mental Illness/Substance Use Disorder
• Strong technical skills and comfort with technology, including CRM databases, Google Suite, email, and video conferencing
• Located in or near San Diego, California
• Field Ops requires reliable transportation for engagement at clinics, community-based organizations, and health system partners
• Virtual Ops requires a quiet, HIPAA-compliant and internet-connected space

• Excellent listening skills and the ability to read people and respond appropriately
• Accountability in resolving a customer’s needs
• Comfortable building relationships with new people
• Problem-solving mindset and ability to think creatively
• Detail-oriented, organized self-starter
• Reliable and adaptable in changing environments
• Benefits include 401(k), opportunities for rapid career progression, equipment provided, monthly work-from-home stipend, gas reimbursements for on-site days, and flexible vacation policy
• No fixed service hour requirements; caseload is fluid

Pair Team is an Equal Opportunity Employer. We value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic protected by law. We participate in E-Verify to verify employment eligibility for new hires and reserves the right to conduct pre-employment background checks as a condition of offer.