Care Manager

Overview

Aging with Grace Care Management helps guide and support elders and their loved ones through the mazes of elder and health care, allowing for as much autonomy and dignity as possible. We are looking for a motivated professional to join our team in supporting our owner in this mission.

Aging with Grace Care Management

Care Manager

Reports to:

Rose Anne Diogua

Job Title:

Care Manager

Location:

Northshore of Boston area, with potential travel to other communities. This position is part-time (10-20 hrs/wk) with potential to grow to full time. Hybrid position with some remote/work-from-home and some field work.

• Needs Assessment:
  Evaluating a client’s physical, psychological, and social needs.
• Care Planning:
  Developing and implementing individualized care plans based on assessed needs.
• Coordination of Services:
  Connecting clients with appropriate healthcare providers, community resources, and support systems.
• Communication:
  Facilitating clear communication between clients, families, and healthcare professionals.
• Monitoring and Evaluation:
  Tracking client progress, assessing the effectiveness of care plans, and adjusting as needed.
• Advocacy:
  Representing the client’s best interests and ensuring their voice is heard within the healthcare system.
• Education and Support:
  Providing information and support to clients and their families regarding their condition, treatment, and available resources.
• Documentation:
  Maintaining accurate and up-to-date client records and care plans, including billing/EMR entry within 24 hours of the activity (same-day preferred).
• Caseload:
  Maintaining an active client caseload to drive billable hours.
• Community:
  Building relationships with community service providers and elder care professionals, attending meetings as needed, and generating referrals for the organization’s business growth.
• Goal-oriented Feedback:
  Proactively evaluating client goals and steps needed to reach them, providing feedback.
• Field
  
  Activities:
  
  Performing home visits, ER/hospital visits, and attending MD appointments as needed.
• Other duties as assigned by supervisor.

• Strong ability to assess clients’ needs and make recommendations accordingly.
• Strong interpersonal and communication skills (verbal and written) and ability to communicate effectively with physicians regarding medical concerns.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Ability to work remotely and travel to clients’ locations or appointments.
• Knowledge of healthcare systems and community resources, entitlements, and health insurance options.
• Experience in a clinical setting; medical case management or care coordination experience preferred.
• Exhibit empathy and compassion.
• Problem-solving and critical thinking skills; able to think "outside the box".
• Proficiency in using electronic health records (EHRs) and other healthcare technology.
• Ability to work in a non-traditional professional environment and manage fee-for-service caseload effectively.
• Previous experience in elder care (5+ years) preferred.
• Medical terminology and knowledge of common diseases related to aging.
• Ability to manage challenging family dynamics and complex situations.
• Knowledge and experience working with Alzheimer’s and related disorders and/or mental health disorders.
• Ability to obtain and/or maintain professional licensure as well as ALC (as applicable).
• Education and Experience:
  
  Bachelor’s degree or higher in a related field. MSW/LICSW or RN preferred. Other licensure considered (e.g., PT, OT, SLP, etc.).
• Must have a valid driver’s license and own a reliable car with appropriate car insurance. Must have valid right to work in the United States.

We offer flexibility and a great team. We are a small, growing business and will continue to assess our offerings as we grow. Mileage reimbursement according to IRS standards.

Job requires physical movement including standing, walking, and lifting. Must be able to lift up to 15 pounds.